Verified
Comfortable for Adults Too
We’d originally purchased two Naturepedic trundle mattresses for our kids’ new bunk bed. While the kids were fine with the mattresses were not comfortable at all for adults. We decided to try the Leesa mattress for the bottom bunk and it’s so much better! It’s actually really comfortable, so those nights we fall asleep with our kids are cozy for all.
Verified
Room for improvement
First of all, I have no complaints regarding the product. It seems to be well made but I haven't had it long enough to comment on any other aspect. My suggestion for improvements are in two areas. One is quality control. I ordered two twin XL mattresses. They sent me two regular twins. This mistake cost them over $2500 and added a couple of weeks to the time before I will hopefully receive the product I ordered. This is $2500 that will eventually be paid by other customers. The second suggestion would be to improve customer contact regarding the processing of the replacement claim. As expected, they required photographic evidence of the box used for shipping and the actual tags on the mattresses. After providing these, I heard nothing from the company. It would be good to know that they received the photos, that they were satisfactory, and what the next steps/timetable would be. Instead, I had to initiate another call to customer service to get clarity on the status and timetable.
Verified
This is my second Leesa mattress and I…
This is my second Leesa mattress and I love them! The pillows are great too. Delivery was much faster than I expected.
Verified
Leesa helped me choose a great mattress!
Leesa helped me choose the right mattress and figure out how to set up my new mattress. We love our new Legend Hybrid, just the right amount of support and "smooshiness!"
Verified
Everything was fine no issues
Everything was fine no issues
Verified
Came quick! Feel good!
Came quick! Feel good!
Verified
Mattress is fantastic
Mattress is fantastic
Verified
good product, good service
good product, good service
Verified
Best Mattress
Great mattress. I have 2 now and it was shipped really fast.
Verified
The frame was very hard to put together…
The frame was very hard to put together with holes and plugs/nails not easily fitting together. Instructions say that the fit of holes/plugs should be snug and may take effort to put together, but it was harder than it should have been to assemble, especially for 2 adults.