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tyler schubert

18 September 2024, 15:24

  • US

This process so far has been fast and…

This process so far has been fast and friendly. I'm excited to get a new smile in life. Thank you for all your doing for me me.

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naomi wayker

18 September 2024, 12:18

  • US

Easy to do package was beautiful

Easy to do package was beautiful

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kristin

18 September 2024, 09:26

  • US

Awesome

Awesome communication! Can’t believe the feedback snd response I’m getting from this amazing company. It’s personal, special..

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customer

18 September 2024, 09:15

  • US

Everyone was super helpful and great…

Everyone was super helpful and great communication. Made the process much easier!

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joddi jarvis

18 September 2024, 07:08

  • US

Great customer service

Great customer service - stayed in touch throughout the entire process. Guided me through process and was just very considerate and proactive regarding any troubles I may encounter along the way.

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adriane lewis

18 September 2024, 06:33

  • US

Beautiful customer service!

The specialist that helped me (William) was super wonderful. They checked in with me, helped me make sure I understood the process of doing my impressions and even going as far as setting up a pick up for me to send my impressions back.

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SF

18 September 2024, 00:56

  • US

I wrote in 3 times I finally got a…

I wrote in 3 times I finally got a response because I said I wanted to cancel my plan because I didn’t feel comfortable anymore after reading more reviews. The aligners hadn’t shipped yet but I was told no. Customer service was horrible with timing. Its crazy because I had no problems getting responses when it was time to fit myself for the aligners. I was getting texts back immediately some times. So now im stuck paying for something I don’t want and weren’t given any options to even ease the situation

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alex

17 September 2024, 22:33

  • US

Return policy

I wasnt sure what exactly byte was so i bought the kit thinking it was just general liners anyone can use. I was wrong and can admit that was stupid of me, however i figured out i was wrong within an hour of my purchase and wanted a refund. My order hasnt been shipped during that time and contacted customer support, they said they cant do anything since its already been shipped. I dont know it just seems like a weird policy especially that it hasnt been a full 24 hours let alone 5 hours when i bought it. Its also very strange to me that you have to buy the kit before actually seeing or reading exactly it is or what it does. So i wasted money.

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Natalie Castanares

17 September 2024, 15:12

  • US

Received the first Byte Aligners today

Received the first Byte Aligners today. So far, so good.

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Dante sigona

17 September 2024, 11:07

  • US

One of the worst experiences I’ve had.

One of the worst experiences I’ve had. Byte ultimately left me with a crooked smile-Blamed me and told me if i wanted to fix it i had to pay roughly another 800. after trying to work with bite for two years-While they jerked me around on the phone and through email. They also managed to mess up my credit-Zero fault of my own. They claimed zero responsibility and after two years, left me with a crooked smile and a messed up credit score-After taking 4k+ of the money i worked hard for. Absolute disgrace.