SUPER EASY AND HELPFUL I was contacted by Axel who guided me through this whole process and made things super easy and was incredibly helpful!

Easy to follow instructions, person who reached out over text to answer questions and explain. It was easy to do

Fast shipment, very thourough

Very disappointed with them. I thought I had a simple case, especially when you look at the photos on their website. I have an overlapping tooth. One tooth that needs straightened. Apparently I'm not a candidate and they give zero explanation as to why other than my case is "too complex". In which way? They need to provide details. The care support person never answered my final question and suddenly I saw a refund for my impression kit. Not happy. Oh, and to top it off, they had me open a care credit account and discuss payment plans, even though my impressions hasn't been fully reviewed? Makes no sense and frankly, it's deceptive. Don't have people open cc accounts until the end of the entire process.

Very easy to use and the app is very user friendly to contact for assistance

You took my money two months before I could even start treatment. You didn't give me an option to back out.

easy to use no hard work

I loved the process and the start. I’m on my 1st step so I can’t review how they work. But It’s amazing how well they did my aligners. They fit perfectly and are not uncomfortable besides the shifting of my teeth obviously. I really can’t wait to finish and have my smile back.

To order the kit was very simple. The kit arrived quickly. The instructions were simple and easy to follow. And the support team from Byte were knowledgeable, helpful and very friendly. I also love the fact that I am getting a month of whitener free just for sending in my kit within 48 hours.

I Purchased My Impression Kit 8/18 and It Arrived About 2 Days Later. I Sent It Off The Next Day. My Byte Advisor Was With Me Every Step Of The Way. As Of Yesterday 9/14 I Received All Of My Aligners Top & Bottom. I’m Loving All The Accessories That Were Included. The Fit is Perfect and I Have Had Aligners From Another Company in The Past and I Am Glad To Say I Am Way More Satisfied With Byte! I Definitely Recommend and They’re Affordable .