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Yolanda

21 June 2024, 15:51

  • 1 Review
  • GB

Verified

Funciona bien pero mejor con cargadores favoritos

La app funciona bien, asi como los cargadores que utilizo habitualmente. Echo en falta que la aplicación no permita añadir unos cargadores favoritos o frecuentes para no tener que usar siempre la geolocalizacion.

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Alicia

21 June 2024, 15:39

  • 1 Review
  • ES

Verified

Falta de bonos/desciento

El precio varía cada día u cada vez es más caro El hecho de que no permita coger bonos o ir adquiriendo algún tipo de descuento en función del consumo hace que utilicemos métodos alternativos de carga como baterías externas

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Mr Lee

21 June 2024, 14:58

  • 1 Review
  • GB

Verified

Preauthorisation T&C’s need urgent review and overhaul

Whilst I never had an issue on this occasion I’m extremely annoyed with the fact you’re still taking extortionate pre orthrisation amounts. You need to look into this with immediate effect. People cannot afford this. I had problems where the machine kept stopping and you took 4 payments of £25 and I had to wait 8 days for the money to be refunded. I. Financial crisis like we are experiencing in the uk I feel this is an archaic and ridiculous approach. Your company is expanding in our city if plymouth and this pre charge as well as ye fact its75 pence per kw is daylight robbery. You’re putting people off from getting an electric car for those who need to rely on the local infrastructure. You should only take one preauthorisation fee when a person registers to your app on the very first use. This is serious and urgent issue with using Wenea. I will continue ti campaign with our local council about this and would appreciate an urgent resolution rather than a battle. Come Wenea review your preauthorisation terms and conditions and take in to consideration that people and especially young families cannot afford this to happen.

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Patricia

21 June 2024, 14:26

  • 1 Review
  • ES

Verified

Profesionales

Hubo bastantes problemas en la instalación, pero todo fue resuelto y el cargador funciona perfectamente desde hace 4 meses.

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Martin

21 June 2024, 14:18

  • 1 Review
  • GB

Verified

Expensive

Chargers work fine but are far too expensive to be used cheaper to use diesel or petrol

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Matt C

21 June 2024, 13:55

  • 1 Review
  • GB

Verified

Awful deposit-hoarders

The first charging point worked well enough to charge me the £25 deposit but then didn’t charge. I manoeuvred into a different bay and this charging point charged me a further £25 deposit. It then charged me a further £50 during the charge. The actual charge cost was £36 (still comparatively expensive) but my bank account was down £100. Soon after charging completed the £50 was adjusted to the correct amount of £36 so that’s a win!! This took place on Sunday, it’s now Friday and I still haven’t been refunded the 2 x £25 deposit!! Wenea gonna sort out a fairer charging arrangement???

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José Antonio

21 June 2024, 13:15

  • 1 Review
  • ES

Verified

Los puntos de recarga en la AEBOE…

Los puntos de recarga en la AEBOE fallan más de lo debido y hay que llamar para la carga en remoto

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Antonio

21 June 2024, 11:52

  • 1 Review
  • ES

Verified

Muy buena

Muy buena, pero deberían instalar estaciones de carga más rápida, cargar a 48kW CC es muy lento en un coche que carga a 150kW CC.

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Rui

21 June 2024, 08:08

  • 1 Review
  • GB

Verified

Easy to use but to expensive

Easy to use but to expensive , petrol cheaper to run unfortunately.

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Alfonso

19 June 2024, 16:32

  • 1 Review
  • ES

Verified

Pagar por lo que no utilizo

Esto es una queja, por lo que considero totalmente injusto. Yo solía cargar en un determinado cargador de 50 KW, ya que mi coche carga a unos 70 KW máximo y detecte un incremento del precio de las recargas, y me di cuenta que ahora ese cargador podría cargar hasta 300 KW y el precio es mayor, en el punto de carga no hay ningún cargador de 50. No me parece justo que tenga que pagar por las posibles del cargador y no por la de mi coche. No pagaré por por cosas que no utilizo.