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Kaytee Ellis

05 March 2024, 07:19

  • US

Do Not Use Taxrise!

DO NOT USE! SCAM! I am currently working hard to get my money back after being lied to and told false information. As time goes on the truth of their operation is unfolding. I was told no interest payments to the IRS which is false and I was refunded $570 for that lie. Now I am fighting for a full refund after being given a fraud installment agreement that the IRS themselves do not have in their system. I am still at risk for levy of my bank/wages because they did not include a critical year in my installment agreement. I have had to do more work to try and get information than they have done all together. And they happily closed my case with all this still going on and of course are taking my $2,700 with no return phone calls. What a nightmare. Don’t use them unless you like throwing your money away and dealing with endless “we will return your call in 48-72 hours” responses to everything.

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Sheila

05 March 2024, 03:45

  • US

TaxRise Excellent Customer Service

Excellent customer service in a friendly & helpful way easing communication with the IRS on anticipated large tax debt

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Dionne Hych

02 March 2024, 09:13

  • US

Hunter was such a great an helpful…

Hunter was such a great an helpful person with everything from beginning to end he was so helpful with helping me an stayed on top of things I had some one ask could he help them but they wanted him to help I was just grateful for his patience an time

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Alice Nelson

02 March 2024, 08:14

  • US

Communication

No feedback or communication between TaxRise and me. Never callbacks. Occasionally, rude representatives.

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Consumer

02 March 2024, 02:09

  • US

Hunter is exceptional!

Hunter is exceptional!

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Lewis Robert

01 March 2024, 13:32

  • US

Best Company for your Tax .

It's the first time using this company For my taxes, AA1 company, give me a 5 star. They stay in touch with you about what's going on with your case.

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Juan Hernandez

29 February 2024, 10:30

  • US

Associate was very helpful and…

Associate was very helpful and prophesional with his delivery of information Kyle Hatchet is a very dedicated employee and would definitely recommend him and all staff who helped me with the irs debt management

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Victor Castellano

29 February 2024, 07:19

  • US

I am not very computer savvy

I am not very computer savvy. Osvaldo was very helpful, patient and walked me through my profile to get documents downloaded. Thank you again for your great customer service!!

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Sammie Butler

29 February 2024, 06:31

  • US

The person that I spoke with on the…

The person that I spoke with on the phone was very helpful and insisted me in what I needed assistance in

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Bear Galban

29 February 2024, 04:01

  • US

Samer was very helpful and professional

Samer was very helpful and professional