Everyone I have talked to has been very…
Everyone I have talked to has been very considerate, and quick to get me whatever help I need. They work very well together. Just really glad I chose TaxRise.
He was very concerned about my case and…
He was very concerned about my case and reasured me that my case was still in good standings
Amy with client care is exceptional
Amy with client care was able to assist me in contacting my case manager. Numerous attempts over 3 weeks resulted in calls dropped each time. I now feel confidant that I will receive a call back. Amy was professional, reassuring& so helpful!
Everyone has been very helpful and…
Everyone has been very helpful and informative, along with being upfront about the process.
I refer to him as Mr
I refer to him as Mr. S :)) He’s professional on point courteous and answered all my questions promptly and efficiently easily understood! Thank you!!
The results were FANTASTIC
The results were FANTASTIC! A little patience to let them work, but in the end I saved what would have been 13k including interest! They are real!
Tried making a payment and it failed
Tried making a payment and it failed. Talk with customer service was very helpful with helping me make the payment. The current info I entered wasn't going through. Turns out they were running a canceled card. They had to enter my info to make it correct on there end. This was a great customer service. Very helpful. Thanks again
Very courteous and professional…
Very courteous and professional answered all our questions was very informative. I would recommend them to anyone who needed tax preparation is done.
Verified
Very slow to return phone calls
Very slow to return phone calls
The representative was very informative…
The representative was very informative and nice. They answered the phone quickly and offered extra services that they have to offer.