Incredibly bad service
Incredibly bad service. Historically used the platform and wanted to create a new account. Waited 2 weeks for a call to get a quote (after emailing asking for this). Get on the call and won't give me a quote and wants to book another call. Incredibly bad process flow - which is probably incredibly uncomfortable for the sales reps. Do better.
Good service when no outage
Until recently, we were quite satisfied with the experience provided by Exavault. But in the last two weeks we have had two serious service outages, and lost our own customers' data in the process. The ExaVault status page gave no information about these outages and hardly gave us any hint that wouldn't happen again.
Unjustified Huge Increase in Price with Little Notice
The have been using ExaVault for some time and paying $20 per month. We were sent an email out of the blue recently saying that the annual subscription would now be $2,100! This is way beyond our budget and leaves us in a very difficult position, needing to restructure our IT, and our relationship with the 3rd parties at short notice. If this is how their customers are treated, they deserve 0 stars. I am trying to imaging what they would say to their providers if bills starting landing on their door mat with little notice and 500% increases in charges. We are small business with very low volume users, only transferring a few files a day, each nothing more than a csv file with a few lines of text. Very unimpressed.
The price has gone up 1400%
Exavault was great when it was $20 per month. Now they're going to charge me $3350 annually for the "essential" plan, a 1395% increase. For this price I can't even get a custom domain or unlimited transfers. What a joke
ExaVault used for remote Time-Lapse cameras
I use ExaVault to store data received from our remote Time-Lapse cameras. The platform is very easy and reliable.
Very easy to setup and use
Very easy to setup and use. I'm very happy with the service the Exavault provides
FTP/SFTP made easy. Fantastic.
We've used ExaVault for several projects requiring secure and auditable file transfer. It's much easier and more flexible than the "old school" methods of setting up FTP or SFTP servers. We've not (yet) had a need to use the API or the "Widgets" feature, but it's good to know they're available when needed. It just works. Highly recommend.
Easy, secure, flexible...and no training required.
Our business has to create new FTP accounts all the time and ExaVault makes it as easy as possible. I'm a big fan of their easy-to-activate custom notifications that make sure everyone everyone is keep in the loop about the latest file activity. I also love how they're constantly improving the service and interface. ExaVault will have my business for years to come!
This is a good product for secured FTP
This is a good product for secured FTP. It is easy to manage. Features should be added and functionality can be improved. But certainly a good investment for the current features and simplicity of use.
Exavault is a easy to use in order to…
Exavault is a easy to use in order to share documents safely with other organizations.