Verified
Amazing experience
Amazing experience, really helpful team changed the delivery address last minute for me.
Verified
Customer service
An error occurred when ordering, contacted the team straight away and response was very quick, problem solved immediately. Great customer service from Will, looking forward to the recipient’s response when they get their gift and card!
Verified
Brilliant customer service
Brilliant customer service , I made a mistake with the order , rectified straight away by Lucy and also a little chocolate added as a bonus . Will definetly use again . Thanks guys
Verified
Boomf are amazing!
I ran into a few problems with my order, no fault from boomf, I had messed up the address twice accidentally and they was amazing! They helped loads and resent my order free of charge to the right address. I can’t thank them enough, and the quality of the products is impeccable! Thankyou so much boomf.
Verified
Thank you 😊
I can not thank the 2 lovely people who helped me today when they noticed I had made a mistake on my order. They informed me straight away and was quickly resolved. Would recommend to others and can't wait to see my children's faces when they receive the surprise ☺️
Verified
Stepan and Janeks turned my artwork and…
Stepan and Janeks turned our marketing & design teams artwork and designs into something really special and unique. They delivered as promised with a quick turn round. Going above and beyond with my tight deadline. Thank you for helping us to put the 'Heart' into Stacatruc employees as they work so hard. This was a lovely way to suprise them. Very much look forward to working with you again. THANK YOU!
Verified
I love small innovative companies
I love small innovative companies, Boomf is one. I have sent cards to UK, US and Singapore. Each recipient loved their cards, and a few still have them as keepsakes. Recently I made a mistake on a date, not only did Boomf make it right, but gave me a discount. Lovely company!
Verified
Disappointing......
Disappointing....... Card did not pop up and throw confetti everywhere.... My daughter literally tipped the confetti over herself ..... 🤦🏼♀️ Card box is really small. Big shame really as for what we got, it's massively overpriced ...... Should have stuck with my usual card companies ...... Never again!! 🤦🏼♀️
Verified
Poor product and poor customer service
Poor product and poor customer service. Totally disgusted. The company should be prepared to offer refunds when the product fails as I did not get what was advertised. What’s more is I was interrogated on why I took time to raise the complaint and also that they asked I remove the birthday gifts from the recipient and send back for inspection. It wasn’t the contents that were the issue, it’s the experience of exploding confetti, given this is their unique selling point I’d expect better customer service. I will be reporting to trade and standards as this is unacceptable! I have had two photo bombs in the past which worked really well, I advise anyone to avoid purchasing the gift boxes.
Verified
Excellent service
Have used them before and again last week. Excellent service.