Verified
Niks ontvangen
Na twee weken nog steeds niks ontvangen! Blijft ergens hangen bij customs....
Verified
Waste of money
Waste of money. Didn't go off. Basically was just a box with sweets in. Complained by email. Was just told to send video of it to them. I certainly wouldn't order again as was 30 people watching at the time she opened and nothing happened so spoil the birthday surprise. Was for a disabled lady and upset her.
Verified
Basically my order didn’t come when it…
Basically my order didn’t come when it said it would and a man named will was really nice talked to me about when it would come and reassured me about it and then gave me a refund as someone should and didn’t complain.
Verified
Great customer support
I received a surprise boomf package From a lovely friend .. I then went on to send to two of my friends .. my first friend was so impressed she ordered for her friend .. & i had a query about shipment wish was dealt with straight away .. I’ll definitely order again great company who keeps you up to date with tracking etc .. look forward to ordering again ..
Verified
Wrong Grandson's 17th Birthday date
Just checked on social media to find my grandson's 17th birthday is today, not next week as I thought. I rang Boomf and spoke to Will - he has changed my order from "hold" till the date - special delivery at no extra cost to me - my grandson will get his card tomorrow - one day late. Very many thanks Boomf and Will for excellent customer service. Promise my continued business with yourselves.
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Customer service
Very helpful when I put the wrong address xxx
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Brought a Boomf card for my son's 21st…
Brought a Boomf card for my son's 21st as he was going away. When he opened the card the confetti just landed in his lap not a surprise explosion not worth the money. I have contacted Boomf customer service twice still received no reply.
Verified
Amazing customer service!
First time I purchased a Boomf card was for my husband's first Father's Day with our little baby girl on it. He would display it at work on his desk (I didn't know if he still had it) but now he has a new job I thought I would get him another for his new desk and with pictures of baby number two. He opened it but the card was faulty, so I emailed Boomf's customer service and they sent a replacement with no hesitation. I cannot fault this company at all; the speed and quality of these cards are great too. I will continue to buy these cards from me as it's really fun for the kids!
Verified
I put the wrong address on my package…
I put the wrong address on my package but William sorted it all put for me And it all went smoothly My nan loved it!!
Verified
Amazing help when I was worried I had…
Amazing help when I was worried I had made a mistake with the personalisation. Quick responses! Amazing card!