Verified
Above and beyond
I had a problem with my device making the card I had selected. The chat function with Lucy was exemplary in trying to find a solution which she did. Customer service above and beyond. Thank you.
Verified
GREAT SERVICE
Saw this on insta..read the reviews and placed order for son's anniversary card gift, great service, received within 3 days. However the sleeve said Happy Birthday rather than Happy Anniversary, so contacted Customer Service and they replaced without a bat of an eyelid. VERY IMPRESSED. As a result of their high standard of service, I've ordered another two for other birthday gifts. Can't wait to see the cards pop .....
Verified
I had an amazing experience with Boomf…
I had an amazing experience with Boomf today, my boys freaked out with there marshmallows will deffo do it again 😋
Verified
Lucy from customer service was very…
Lucy from customer service was very helpful and kind. Great service!
Verified
Really friendly and helpful staff
Really friendly and helpful staff
Verified
No boomf for…
Unfortunately there was no boomf for Us! However I have seen many videos of this product working beautifully and of course anything can be faulty. What is important here is that the customer services did respond quickly via Facebook messenger, and dealt with the problem in a customer focussed way. Thankyou.
Verified
Great customer service
Great customer service. Amazing chocolate and great marshmallow!! Would recommend. Looking forward to upcoming new products!
Verified
Boomf.com Review
Very good place to buy quality gifts but can be a bit pricey. Would also be good if package tracking was available without downloading an app. Great experience overall but could be better.
Verified
Wrong delivery address…
When processing my order I'd put wrong address customer service couldn't have been more helpful..
Verified
10/10 service
Got a too good to go bag from them and was served by a lovely man who explained everything we need to know about the sweets and goodies we got. (Can’t remember the gentleman’s name). But he was really lovely, as customer service should be