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Angel Harrison

21 December 2022, 23:56

  • US

Satisfaction and beyond

What you guys did was provide above and beyond the quality of product that I was hoping to get. I am so happy with the item that I received I'm exceptionally happy with the service that I received and I will definitely be a lifelong customer

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Scott

20 December 2022, 04:18

  • US

Promise Made & Promise Kept

Fantastic Products. My wife loves her 3 carat platinum engagement ring and wedding band combo set. I purchased it for her back in 2018. A couple of the small stones fell out of the wedding band so I worked with Rebecca to send The wedding band and the engagement ring back for Repair and cleaning. Everything went smoothly and the pricing for repair and cleaning was very reasonable. Rebecca kept her word and everything went just like she promised back when I first made the purchase in 2018. I highly recommend this company and their products because Rebecca said what she would do if there were ever any problems and she kept her word and did what she said she would do. Both my wife and I are completely satisfied and happy :) The only thing I can see where there is room for improvement here would be in the communications department. It took me a few days to get through to Rebecca when I was calling to check on our rings. I believe she is super busy there doing everything else and it would be nice to have a Dedicated someone just answering the phone instead of having voicemail answering most of the calls. Rebecca really was amazing and handled everything as a professional.

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Jack Karera

19 December 2022, 10:57

  • US

Ring looked fantastic and shipping was…

Ring looked fantastic and shipping was as promised. The time from purchase to shipping took some time however. Unclear if this was due to the manufacturer actually creating the ring de novo or another reason, which is the only reason for a 4/5.

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Carol Nakagawara

15 December 2022, 03:34

  • US

I decided not to make the purchase and…

I decided not to make the purchase and was promptly refunded once I returned the ring. Thank you for that.

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Cathryn Rush

11 December 2022, 22:33

  • US

Incredible customer service

Incredible customer service! Reminded me that I had made a duplicate purchase. Refunded my money so I could purchase something else that I wanted.

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Mathew Sickler

26 November 2022, 00:08

  • US

Very prompt with communication and was…

Very prompt with communication and was able to custom make my size and ship in no time.

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Susan Lennane

22 November 2022, 09:16

  • US

Gorgeous earrings

Gorgeous earrings, they came in 2 days via Fed Ex. Better than the photos.

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Marion Vermander

11 November 2022, 09:56

  • US

Great customer service

Great customer service. Went above and beyond to help me order the perfect ring so that I felt great about my choice.

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Christine Wurst

25 October 2022, 01:00

  • US

I can't say enough good things about…

I can't say enough good things about Birkat Elyon. Rebecca is outstanding. She is patient and detailed in her approach. I have both my engagement ring and now my wedding band through Birkat. A year and a half later, my engagement ring is just as dazzling and beautiful as my new wedding band. Do not hesitate for a moment to order here. The quality is nothing short of perfection!

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Jill K

20 October 2022, 20:27

  • US

Beautiful workmanship on your pieces

Beautiful workmanship on your pieces. I have two rings and just bought a tennis bracelet.