Never have i ever met a company so bad! They put away all responsibilities, even though you think that the 30 euros you pay for service, would actually lead to some service. Instead we had a women yelling at me, and a guy telling me that i was completely stupid if i believed that they would trying to help as much as possible. I asked him if he was tires of his job since he thought it was okay to yell at me, and in that response that was even worse. We had our trip cancelled because of the strike, to Santorini from Athens. Fair is that. But wat is not fair is this - After having extra costs due to a night of a new hotel, and new ferry tickets apparently we should have a cost here as well. We booked a new trip the day after with lets ferry, to a cost of 110,- euros. We then 10 minutes after get a text that our scheduled ferry is moved to the day after. So we were stuckes with to ferry tickets, and should only use on of them. We called lets ferry and they were screaming that they couldnt do anything because it was two different companies. They take no responsibility that they are responsible when they are the one we booked the two trips through! After a long discussions and screaming employees they said they could refund us 39 euros. Now we just got a mail that they will return nothing. Which makes no sense since they agreed before to return 39. In our opinion if it is in writing it is legal to keep your promise. Other than that, it is just good manners to return 110,- and when we didnt go with the ferry, and you made a mistake of not noticing us that the other ferry would be rescheduled. It is a shame that big companies is so poor that they rather care of money, than having happy customers. We sure will make notice on every media place, to warn other people of using your bad bad copmany.

The service fee of euro 30 is very high. Buying directly from the travel agents is much better and cheaper.

All was good except treating the customer was bad. No smile at all !!! Just pointing and shouting?!!!!