Poor customer service
Poor customer service, poor post instalment , managers are not helpful at all. I will not recommend this company to anyone.
Very informative and efficient .
Very informative and efficient . I am delighted with how my application was handled from start to finish . Thank you
Verified
All the worker were kind and polite at…
All the worker were kind and polite at all time and letting me know what there were doing. The only think that I could stay it one severe came out and said I could get a radiator at the top hall and one in the kitchen but will it take him? The guy said it’s late so I still have no heating at the top hall or in the kitchen so even though I’ve got lovely heating to keep warm as long as the grandkids keep door closed, will be fine, but your kids don’t know how to close doors. I am very grateful for the work that has been done I can’t to the workforce that works for them.
Excellent scheme
We were unsure if we would qualify for the Heat and Energy Efficient Scotland: Area Based Scheme (HEES:ABS) but we did! We had our storage heaters replaced as well as a new hot water cylinder put in. The application and approval process, which included two surveys (energy performance & technical - both straightforward), took a while due to high demand for the scheme locally but the actual installation was done in just under two days. The team of electricians (three of them) were very good, the foreman had also conducted the tech survey and had been very considerate to explain everything clearly and to listen to and act upon various requests I had about the exact siting of elements of the installation. I was at home during the work and they kept checking with me as needed. They tried their best to minimise and then clear up the mess during and after the work. The old heaters and the water cylinder had to be dismantled and removed, many small squares of plasterboard had to be cut out and numerous cables had to be added to a new consumer unit. Metres of cables then had to be pulled through via existing boxed-in trunking, a ceiling, the attic and inside the walls to connect at new switch faceplates. There was also new copper pipework involved with the cylinder along with a new controller unit. All of the old stuff was removed for disposal by the team along with all the packaging from the new items. They were very friendly and considerate and I am amazed how they did some of the trickier work! They also made good any holes in the plasterboard if needed. I was phoned about a week after by the foreman to check everything was working and that I was happy. He also said to contact him if there were any questions or issues in the future. I am delighted with the new, more efficient heaters and cylinder and hopefully this will be reflected in reduced energy usage. Overall, I could not fault the scheme or the quality of work and the components installed.
I am so glad I was recommended to apply. I would recommend any one who was in my position to do the same. Nothing is to much.
I am so glad I was recommended to apply to see if I was eligible for the grant. Warmerworks have been so professional all through the process. Their six-contractors carried out the work efficiently and to a high standard. I now have a new heating system installed ready for the winter
Great workers no mess
Great workers no mess
Scott Hunter and Scott Neilson are BRILLIANT!
Warmworks arranged for my home to be insulated and Everwarm were assigned to carry out the work. I was so lucky that I was allocated the best team of men to undertake the installation of the overboarding insulation; Scott Hunter, Scott Neilson, (Alan, Peter and Frank were also working on the job and I found them to be really lovely and hard working too but due to holidays they were only there for a small portion of the time). Scott H and Scott N worked so hard every day and ensured their work was of a very high standard throughout. Their joinery skills are incredible and the finished job has been completed to the highest standard. The men were professional, yet friendly, hard working and considerate. I had to leave the house at times and felt that they were trustworthy, which is an extremely important quality when people are working in your home. I would not hesitate to recommend Scott Hunter and Scott Neilson (and Alan, Peter and Frank). I believe they are the hardest working, most professional team of joiners in the whole company. They are BRILLIANT!
Satisfied customer.
The lads were polite and efficient. They kept a place for me to sit. It was a big upheaval but I was aware that it would be. The real work started after the work was completed!
The engineers/ fitters were excellent.
The engineers/ fitters were excellent. The only drawback was the constant having to check work despite all work being photographed and submitted
The team were polite
The team were polite, helpful and excellent, also cleared up after job was done,first class service.