Great price
Great price , very competitive. Item arrived in record time in perfect condition. The item was a gift so have not used myself but the service was very good
Initially let down over delivery date…
Initially let down over delivery date plus then the new courier wouldn’t take the old fridge away. After speaking to the lovely Emily everything was resolved speedily.
Good company to deal with
Was very easy to order, I have spoken to the customer service before proceeding . There was an issue with the delivery as original promise was to deliver on the 31st, where I actually received the package on the 6th. This can easily be as a result of Covid. Would appreciate if someone had called and told me of a delay, so I didn't have to waist all day waiting. Once re-arranged if was great. On time, very polite driver. Two gentlemen delivered to the 4th floor ( without the lift) with no extra charge That was extremely helpful and much appreciated. Will remain as a customer.
Paid for item, then item was not in stock
Ordered a washing machine on 29th December and was only notified when I rang on the 5th January that the item was not in stock. True there will be extenuating circumstances from covid, however I rang the company multiple times and emailed between these dates and was only notified when my phone call was answered. When it's an essential item like a washing machine being kept informed of any delays in a timely manner is important.
I gave my experience 1 star as I have…
I gave my experience 1 star as I have had a very poor first experience with the company. I placed my order and got my confirmation, a few days later got an email saying my order was on its way and would arrive 31st of December as planned. I still do not have my order and have emailed several times and received no response. Very poor.
No idea when it will be delivered
No idea when it will be delivered. No communication.
Replacement cooker
Excellent service specially considering it being holiday period
Excellent customer service
Excellent customer service. Even during such trying times - festive season and pandemic the customer service was excellent. Hannah Cheshire.
None at the moment as it hasn't turned…
None at the moment as it hasn't turned up !!
DONT ORDER FROM HERE DISGUSTING CUSTOMER SERICE
I ordered a drinks cooler it arrived on time but damaged and was so damaged I complained and was told someone would collect it and I would receive a new one the day after . Someone came to collect it and it’s now almost been a week I’ve called and emailed several times with no reply! Someone answered my calls but when I explained my situation they hung up on me twice! Disgusting customer service! £129 down the drained!