Amazing, took the time to really pay attention to the details of my flight needs.

Booked a flight for $244.22. One hour later, Ovago emails saying the price changed to over $370. DO NOT BOOK WITH OVAGO. See reply from Ovago below. Note that I had already booked and THEN the price change was implemented. Had I booked directly with the airline, I would not have had this issue. This is why I stand by my review.

I was trying to book for an international round trip , OVAGO offered the most competitive price ! Also my personal travel assistant Greyson helped me nail down book options and provided needed guidance on the reservation. Thank you very much!

I have been researching flights to Rome for a cruise that I have planned for a little while now. Could not quite find the price and itinerary I desired. Ran across Ovago.com thru the website Skyscanner. I engaged with them thru their chat portal and was connected to Greyson. He made my day. The customer service was top notch. He stayed in touch thru out the entire process from research, selection, and payment. He guided me thru every step and kept me informed about the progress until my flight was confirmed and tickets were issued. In this day and age when you have no idea what you will get thru these services, it was refreshing and encouraging to know, companies like Ovago exist. Can't say enough about Greyson and his customer service. 5 stars.

Lost more than $200 because of transaction charges between US and Canadian dollars. The ticket was canceled because of the company couldn't confirm it and not my fault. Beware...felt broken.

I am extremely disappointed with Ovago’s customer care team and their handling of my case. Since November 16th, I have been trying to resolve an issue with my suspended tickets, which were marked as "no-show" due to a missed flight caused by Alaska Airlines. Despite multiple calls and emails, Ovago has consistently postponed resolving the matter, claiming they need a written response from China Airlines, even though I’ve already confirmed directly with China Airlines that no penalties apply, only service fees. The lack of urgency and constant delays have caused significant financial losses and stress. While some agents, like Dave, were friendly and genuinely tried to help during this difficult situation, others were shockingly unprofessional. One agent, Rigo, was extremely rude, interrupting and interrogating me instead of listening to my concerns. He even made dismissive remarks like, “Why would airlines listen to you and remove the penalties or no-show because you told them so?” This level of disrespect is unacceptable, especially when airline agents I spoke to were polite and understanding. I strongly urge Ovago to review their customer support training and evaluate whether agents like Rigo belong in a customer-facing role. Overall, this experience has been unnecessarily stressful, and I would not recommend Ovago to anyone seeking reliable travel support. I will update my review if they resolve the issue soon.

I am extremely disappointed with Ovago’s customer care team and their handling of my case. Since November 16th, I have been trying to resolve an issue with my suspended tickets, which were marked as “no-show” due to a missed flight caused by Alaska Airlines. Despite multiple calls and emails, Ovago has consistently postponed resolving the matter, claiming they need a written response from China Airlines, even though I’ve already confirmed directly with China Airlines that no penalties apply, only service fees. The lack of urgency and constant delays have caused significant financial losses and stress. While some agents, like Dave, were friendly and genuinely tried to help during this difficult situation, others were shockingly unprofessional. One agent, Rigo, was extremely rude, interrupting and interrogating me instead of listening to my concerns. He even made dismissive remarks like, “Why would airlines listen to you and remove the penalties or no-show because you told them so?” This level of disrespect is unacceptable, especially when airline agents I spoke to were polite and understanding. I strongly urge Ovago to review their customer support training and evaluate whether agents like Rigo belong in a customer-facing role. Overall, this experience has been unnecessarily stressful, and I would not recommend Ovago to anyone seeking reliable travel support. I will update my review if this matter resolves soon.

I booked ticket for OVAGO through the customer service named Laura. She helped me a cheap ticket and booked me I really recommend every body who wants to book flight tickets through OVEGA call customer service 'Laura' Call: +18884574490

very good service!

Greyson was amazing, literally one of the best people I have spoken with. He is kind, caring and an absolute joy to work with!! 10/10