Made an outstanding and very professional staff that produced a very wonderful book.

Bad customer service, but if you do any business with them you will never stop getting calls. In 2001, we published a book with them and they did a horrible job. But for the next 22 years (and ongoing) they continue to call weekly. Asking to be taken off the list does no good. The author of the book (our editorial director) died in 2019. They continue to call and ask for him. When I explained that he has died, they try to sell me on memorial editions of his book. I tell them to leave me alone, but they don't, and they are relentless. Stay away from these people.

I prepaid for a book package - and things changed in my life. Over ten years later iUniverse was here and ready to put my book on the market - as is. And for that I am grateful. iUniverse allowed having my book published - with visible mistakes to be published - simply because I could not afford the $3000.000 to $10,000.00 to editing and marketing iUniverse charges for their services. This company is friendly enough, and you certainly get a chance to meet a lot of the salesmen and women work for iUniverse. I was surprised to discover you rarely talk to the same person twice with company. You do not get a chance to develop a friendship with anyone, but everyone is friendly in this company. They are all pleasant men and ladies, and seem to are good sales people and they encourage customers to buy other services available in iUniverse. I am satisfied with the work they did for my book.

It took two years to publish this book. (#834947). You printed the illustrations too light, even though they were submitted dark. You mixed my illustrations with my coloring pictures, making the coloring book ineffective. You did not print what I approved but changed pages after my approval. Samantha Anderson was often unavailable, and Kelly Martin had to be called to help get the publishing moving.

I have always felt confident dealing with the folks at iUniverse. They are knowledgeable, professional and very encouraging. It has been a fun journey throughout the six times that I have published with them. I am always thrilled to see the end results.

My name is Larry Matthews and in 2010, I published my first book with Iuniverse entitled "The power of the Gift." The cost was very expensive, however it got through editorial evaluation and I consented to have it published. Afterwards, entered into a contract with them to publish a 2nd edition. This publication was a horror show! Iuniverse did everything they could to try to get me to purchase more of their products and when I didn't they published the 2nd edition anyway ERRORS and All! Horrible company. They steal my royalties. Don't buy my books and Please Don't Publish with this company. They're BAD NEWS!

No responses by text or phone. Errors in index; ignored instructions. No reviews so far that I paid for.

They did an excellent job with the book cover- but communication had been very poor.

No timeline provided for marketing packages and my expectation was that it would be in work as soon as I paid. 4 months later there is no information, no marketing materials and no one will take my calls or respond by email

I UNVERSE MADE MY BOOK LOOK PROFESIONAL AND APPEALING I AM VERY HAPPY .