I was very impressed with Mae (who sold me on the company, and has regularly kept in touch.) The editorial department is professional and completely dedicated to producing a saleable end product. However, the marketing/distribution/follow-up is severely lacking. Once they realized they couldn't sell me anything else, nothing got done: I got no response to my queries regarding the promised "Trifecta" book reviews that haven't materialized or the paid-for-website that is nowhere to be found. My assigned "contact" person, disappeared completely after the book went to publishing. Really too bad. As an owner of a company, I voiced the obvious complaint: not one person is assigned to each author for the completion of the project. Every time the book moves to another phase, the previous contacts fade into oblivion. Except for Mae: Mae continues to send me emails weekly asking if I have another book in the works. Or if I'm even thinking of another book, and if so, I should prepay for it now. Come to think of it, maybe I should have given it two stars.

Well I like how professional and courteous the staff has been. I really like how the cover for the book looks like. Looking forward to see what magic the marketing department can do. Overall I had a nice experience. 😊

Professional company. Staff works well with writers. Great people !

I never received a penny from my book punished in 2004....Yes they are currently selling my book. It's all over the place on line and in stores. I would like to join a class action suit.

We were very happy and impressed with iUniverse. This was our third book published with this company. Each aspect of the project went smoothly and each project manager was very helpful and knowledgeable. Our communications were addressed very rapidly. Any question we had was answered quickly. We were impressed with the design team as well. The cover is beautiful, as well as the interior. As you can see, we are very happy with the process, the people and the design of our book. Our book went into production very rapidly and we received our books quickly.

The completed project is beautiful. The cover is great and the book has a positive and inviting feel about it. I am very pleased with the outcome!

The book publishing experience at iUniverse was excellent and deserves five stars. I was extremely pleased with the finished product and the staff were all quite helpful and professional. However, what has frustrated me is ordering additional books - the inability to connect with someone who would take my order. This has put a damper on an otherwise great experience. The company needs to do better in servicing its customers on book purchases.

I paid thousands of dollars to have my book published and pay for additional books to sell myself. I received no help with marketing had to pay extra to include my book in book fairs and received no editing or cover design support. Paying to have my book included in a database for screenplays with a professional analysis of my book for adaptation to film, yet I am unable to secure a copy of this report/summary. Scam publishing company - I do not recommend.

There were some special circumstances in my situation and the iUniverse staff were kind, patience and courteous all along the way. I acknowledge each one's expertise and I am most grateful forvthe three month trek!!!

You have published two of my books that have gone international and I’m not getting a check to date release me our we go to court. Simple