Contacted company as unsure on exact product I needed to replace broken item for garage door. Henderson e-mailed back next day with the answer. Fast, efficient and item arrived within 3 days. Perfect.

Fast delivery and useful instructions

Web Site Easy to Navigate Goods specification clear and precise Order process simple Goods arrived on promised date and all as described

I needed a part for a bifold door. I sent a picture by email and they responded quickly with the part number and price. Excellent service

Ordered a replacement car key transmitter for remote garage door opening. Looks great and works fine. Had some issues with ordering which took time and phone calls to sort. Otherwise well pleased

Amazed to find I could get parts, my doors are over 40 years old ….. impressed. One down side, parts were very expensive and the postage asked was, in my opinion excessive. But, I had no other options so had to bite the bullet. Still, an excellent product and service.

Excellent product and great customer service. Easy to talk to real people who are helpful and knowledgeable.

Old fashioned delivery (expensive and a few days) for a door handle else it would have been a five. Lock is a pattern part but works perfectly. The previous lock was from Amazon, a lot cheaper, but I could pick it as quick as I could use the pointless key. Don't make my mistake, buy this one as it works. Quality is great. It's tight and not flopping around like the Amazon rubbish. Oh, I'll up it to a FIVE as it's about the lock/handle that actually works. Sort out your shipping though.

Very helpful & quick response and delivery

My parents fitted wardrobes were built over 50 years ago. Part of the sliding door fixture had broken. I was so pleased to find a company still in business and selling the small piece I needed after all those years. I was able to fix it myself without getting a carpenter in. Very good fast service. Thank you