I called to make a reservation for a holiday that with limited availability, which was filling up. Although my initial request for a solo room was acknowledged, they were all gone. Kellie, who assisted me, went above and beyond to ensure my needs were met by reaching out to the appropriate contact and securing a solo room for me. I was quite anxious while awaiting the confirmation, concerned about potentially missing out on the holiday altogether. However, I am pleased to say that Kellie arranged everything seamlessly. Excellent service.

Helpful people to talk to and easy to understand

I called to your stand at Holiday world show and explained that I'd been too late to get a solo place on the Lake District Tour and ye suggested the Bonnie Scotland tour as it also goes to the Lake District. I hadn't noticed that. No pressure to book. Yesterday I just rang. I got straight through to a lovely lady who booked my holiday without any fuss. It was very easy. Emails followed and I am happy.

Just a quick shout to your employee Michelle Doran. She is so professional and an absolute pleasure to deal with. We are repeat customers with Michelle!

Very helpful, knowledgeable and efficient team

Very helpful and easy to talk to the agent.

Really good experience booking through Sunway. Lovely staff, very helpful.

Only can praise to professional service , kindness and helpfulness of staff

Made Srilanka very easy and everything went like a dream. Driver Heddie was fantastic with a super knowledge of the animals,birds and fauna. Hotels were lovely and the staff so accommodating.

Second time booking with Sunway and returning to same place and accommodation in Cyprus as we enjoyed it so much last year! Reasonably priced!