Very informative
We booked a cruise through Alice, she was very detailed in the information she gave which was so good as we haven't been on a cruise before e.g. room location, best side of the ship to be on, balcony recommendation. She was enthusiastic and genuinely lovely.
Great to deal with very helpful and…
Great to deal with very helpful and tours organised very well will keep booking with them
easy to use clear
easy on line booking process ,clear day by day layout of events on the trip no hidden extras or confusing language
Website is clear with all the…
Website is clear with all the offers.once payments is done I received all the documents straight away.happy with that 😄
Palm Plaza Hotel Marrekech,
Palm Plaza Hotel Marrekech, Poor Location 90% of shops across from hotel which were built approx 12 years ago barricaded up and not open. Area tired and disrepair. Service very poor in main bar area which was not busy . Hotel is souless .... Should not be advertised as 5 Star
Why is necessary to make payment difficult?
Why is necessary to make an appointment? Front office? Our debit card with TSB use 2.5k limit for protection. Could not pay 4589 by using/splitting our 2 cards! Your system broke down during payment at your office.
Michelle was excellent.
Michelle was excellent.. Friendly, helpful, explained everything, was very thorough
Sunway were fantastic to deal with
Sunway were fantastic to deal with, quick and efficient booking!
Agadir Christmas
3 ladies in our party travelled to Morocco all inclusive Christmas week .We stayed at the wonderful Iberostar Founty Hotel in in Agadir .21st to 28thDecember. Things were almost perfect great friendly staff etc. However arriving late evening after our long journey,dining room closed and just a few salads in the chilled cabinet,We went in and tried to take some stale bread to eat . There was a staff change over and they were keen to get us checked in and pay our tourist tax. That was it ,they pointed to the dining room ,now completely cleared and set for breakfast. We asked directions to our rooms ,and again pointed across the lobby ,We took our bags and set off and walked down steps,up in a lift ,then walked some more .It would have been much better if we were taken across the complex as we found out next day much quicker and easier route from our rooms . My point is we were expected as we had booked and arrangements should be made for late comers. This really spoiled the very start of our lovely Christmas break. The rest of week was so nice in every way ,Thank you
We have travelled with you previously
We have travelled with you previously, and enjoyed the trip. The booking etc was stress free and as aged travellers we appreciate this.