Ross was very helpful

Excellent customer service, I dealt with Norma who was was very helpful and was very quick to get us the weekend away we were looking for. Will definitely use Sunway again

From moment i called norma made everything easy.checked email address all spellings everything. Explained everything from the start to the finish

Just back from a 3 day trip to Lapland, we flew to Kittilä and stayed in the Saaga hotel. The chalet and food were lovely. The chalet even had a sauna. From the moment we went to the airport we were met by Bubbles and Bells the best Elves that made the trip so fun for my daughter. Would highly recommend to book now for next year. The most magical experience for all the family.

Both Nicki & Adelle were polite and informative and answered any queries I had very effectively. I found both of them very reassuring which made the booking easy and seamless.

Toni and Ross were brilliant in helping book our cruise. Very informative and great patience and outstanding customer service. Many thanks

We stayed for 4 nights in Saaga Kittiila. It was amazing. Husband, me, 16 year old girl, 7 year old boy. Food, accommodation and trips all excellent. On time, well organised and I must say our elf Jolly Holly made it magical. She was very fun and made it so special for kids and adults.Always on time and there if we ever needed anything .We were very sad to leave her and hope she will be there when we go back again

Karen was amazing. So helpful, insightful and friendly.

I spoke with a lady who told me that prices vary depending on supply & demand. I waited a few days and was able to book my trip at a more acceptable price.

Michelle was very informative about the hotel and the best time to visit. She was great at pointing out options that saved us money.