Product was to be shipped in 2 days. spent the extra money and still as of today have not received our product

I ordered a metal lathe and stand and never got the stand. I've been in contact with customer service and they was supposed to contact me about the issue but they haven't done after letting me they would the fallowing day. I read reviews like this before my purchase and should have listened to all the negative comments and went somewhere else. It's a real issue this company has. Good luck if you do order here. 3/18/2024 9:50 pm mountain time. No email from Toolots as stated they would in their reply. This issue has still not been resolved. They say they will email me but I never receive correspondence from them. I am thankful I have saved all the emails and order History and will be taking that information to an attorney in the next few days. 4/10/2024 Still no resolve to this issue. I would strongly recommend not making a purchase with this company.

So, why did I pay $17.94 for Federal Express- ground when you are shipping via USPS.

Everything works great

ordered materials Feb. 23. Called Toolots and sent email March 3. March 16 and I have not received my product or gotten any correspondence about receiving it. Will contact american express this week

Great price and service

The tool itself is made extremely well The tool needs to be packaged better for shipping The package was taped maybe by the postal service and tips bent I would suggest putting it in a box not an envelope

Great sales customer service.

Delivery was good. Looks like the welder I bought works exactly like it said it did. So far so good.

I did not receive a confirmation of my order. So I’m wondering if the company is even legit. Therefore, I’m not even sure if I’ll receive my order