The item was in stock when I ordered it and then wasn't in stock. Still waiting for my refund.

I canceled my order. I was told by the agent it was taken care of prior to shipment. Monday morning guess what shows up at my door. I refused delivery.

They did not deliver our parts... or contact us with a refund as requested. We went various emails and phone call but no answers back on our order..

I appreciate the help of everyone I spoke with, particularly Carme. Valuable support she provided!

I ordered a refrigerator in August. When I opened the box it was dented even though the box was Un damaged. When I plugged it in, it did not cool. After jumping through many hoops, I got a return label to sent it back. 5 months after my purchase I still have not received a refund. When I call customer service my calls are frequently dropped. I am repeatedly told they are referring my case to finance but have never received a response from them. I have asked to speak with a supervisor but they just continue to say they will refer it to finance. Long wait times when calling customer service an no follow-up.

Great service after the sale!

The only complaint is the telephone system. After email contact and Christen calling me, will call was exceptionally great getting my scooter loaded. Thank You.

I ordered over a week ago, for Will-Call pick up, everything listed as in stock. But still have not received any confirmation that it’s ready for pick up. I am kind of confused. I called in, and customer service said I needed to wait for the email before it’s ready to pick up… said they’d tell the warehouse, but still nothing? Hmmmm…

Ordered HTYWFDGTU, Never shipped. Called and was told not in stock. Order cancelled. product is still on website.

Changed model number to something I don't want. Won't return calls or email. I have doe all I can to cancel this order and stop shipping. Waiting on some kind of response for when my credit card is going to be reimbursed.