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Henry Nathan

24 November 2022, 19:17

  • 1 Review
  • GB

Verified

Amazing service

Amazing service. I ordered a door wreath and forgot to enter the discount code. Flowerbox refunded the discount when I contacted them. They were super nice doing it.

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Nana

24 November 2022, 06:54

  • 1 Review
  • GB

Verified

Beautiful flowers to receive and…

Beautiful flowers to receive and finally to give, thank you!!

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Janey K

24 November 2022, 01:11

  • 1 Review
  • FR

Verified

Fabulous single colour and flower bouquets

I love the fact that you can create such a stunning bouquet with one colour and one type of flower. Everyone who has received a gift from me loves them too. Will definitely keep buying and sending.

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Robert M

24 November 2022, 00:12

  • 1 Review
  • GB

Verified

same day delivery and great customer…

same day delivery and great customer service for amending invoice. would order again

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DOBBER

23 November 2022, 23:49

  • 1 Review
  • US

Verified

POOR experience from purchase to delivery

The first delivery date was almost a week away from when I was making the purchase, not what I wanted and I only went through with the purchase as I had already loaded all the billing/delivery info & the person I was sending to loves carnations. After receiving a survey PRIOR to delievery I was told I could have requested an earlier delivery date, which would have been great if I had know that, no where on the website did I see that as a option. Okay lesson learned. On the delivery date I was very unhappy to finally learn via FLOWERBX email they were delivered to the office building at almost 4PM the end of the day, in fact the recipient was getting ready to leave as the next day was the Veteran's Day holiday, so after placing the order a week ahead of time in Manhattan they show up and sat on her desk for 3 days. The whole idea of sending flowers to someone office is so co-workers see them and admire them (its an impact thing), I contacted them again to express my dissatisfaction and my reply was "I am really sorry to hear that your experience hasn't been as flawless as expected. I will make sure to take all of your valid points and share them with the relevant teams so they can be taken into consideration for future interactions." No offer of compensation or an effort for me to use them again. I must say the overall experience has me disappointed and I would not recommend nor am I likely use FLOWERBX again . UPDATE, the company should be FLOWERS'BS", their reply would make a lawyer proud, I especially like "we've gone ahead and issued "some" credit as a token of apology" but they don't publicly tell how much. When I received their email it was a credit for $20 towards a purchase, but you can't purchase anything on their site for less that $50 and when you go to their site the have a standing promotion of "$20 Off Your Next Order Above $50 When You Refer a Friend Your Friend Will Also Get $20 Off."{ so I can put an email address after my purchase and get the same $20 and I chuckle as they restate over $50. So I stand beside my review, if you're suppose to be this high end flower company and it clear the $20 is more than covered in their make up in pricing. This is evidence they are posing as a high class/price firm but really aren't. They screwed up at least offer something that can be used.

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Lindsey Holliday

23 November 2022, 22:25

  • 1 Review
  • GB

Verified

Bad delivery

Delivery was disappointing- the order was tossed over my fence and not brought to my door.

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Chrystyna

23 November 2022, 20:51

  • 1 Review
  • US

Verified

Excellent All Around!

Gorgeous flowers and vase delivered to Chamonix for get well wishes...I also made an error on the order and was pleasantly surprised by how quickly Customer Service responded to my panicky email. Very highly recommend!

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John Connor

23 November 2022, 20:42

  • 1 Review
  • GB

Verified

Flowers ordered were not available but…

Flowers ordered were not available but a close match was made available and I was informed of this before delivery. They were delivered as requested and my wife was very happy, therefore so am I. Thankyou

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Cristina Volc

23 November 2022, 20:19

  • 1 Review
  • GB

Verified

Beautiful flowers and prompt service!

Beautiful flowers and prompt service!

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anonymous

23 November 2022, 19:37

  • 1 Review
  • GB

Verified

The hydrangeas were dried/dead within…

The hydrangeas were dried/dead within two days. They still look pretty and I know will last as dried flowers for longer but wasn't sure if they should have been alive for quite a while longer than the 2days