Our 2 boys have been going since they were babies. Wouldn’t take them anywhere else

Tom the groomer was excellent, he put me and my dog yo-yo at ease straight away, I’d explained that yo-yo is a nervous dog and hates the hairdryer so Tom had used the low setting and yo-yo ended up falling asleep as he was so relaxed. He came out of the grooming room wagging his tail and looked amazing, I highly recommend the groomers at Pets at Home Durham, we’ve already booked our next appointment 👍

Ned hates getting his hair cut and is snappy. The groomers deal with him perfect and are brilliant

The friendliness of the groomers. The cut itself was good and the efficiency was nothing less than usual. I’ve taken my dog several times and they are very kind

The groom team know my dog and make her comfortable. They make a great job of grooming her and readily listen to my requests. I can recommend them.

Staff member polite and very helpful. Understoo d needs and requirements and very professional

Excellent service as always

Great job done by the groom room. Easy to book and kept us informed throughout. Hank loved it too

The Groom Room is the only groomers that my dog is happy to go to and she always comes out looking beautiful.

Hi the staff are great and do an excellent job. I’m very disappointed that you have upped my bill by £19 a time for one of my dogs £4 basic price increase and £15 for an extra half hour as she takes 2.5 hours to do as for the last 9 years she has only taken 2 hours.