Great service. Very friendly.

Joanna and the team are great. Hector (our Standard Poodle) goes in and comes out a happy chap. He must Love his pamper and attention from Joanna and the team at Vets4pets Durham. Highly recommend. Looks great too.

Extremely friendly staff and make such a fuss of my dog. My dog loves going.

The staff were friendly and knowledgeable. Very kind to my dog and did a fantastic job! Brilliant advice given on the best cut for my dog!

Excellent customer service

I made an appointment for grooming two months ago, but was cancelled two weeks ago due to unforeseeable circumstances. I then called them to get the refund of deposit first and will re-book later when availability opens again. At first, they could not find any record of my paying the deposit two months ago. Lucky enough, their staff at the Solihull groom room, Julia, was very helpful and she relentlessly searched everywhere to find my payment. She was polite and professional all the way and went the extra mile of helping me, as at some point, I almost gave up. Thanks and will continue to support !

I brought my dog in for a bath and full deshed (short, smooth hair but needed his coat stripping for season change and was shaking fur everywhere!) He was very soft when I picked him up, but still damp and the fur was flying off him! I had to give him a thorough brush when I got home and the fur was still coming off! Plus, when I went to pay she wanted to charge me £40 something, however I had paid a £15 deposit. I queried it, she challenged it, but I was firm I’d paid a deposit, and after a couple of minutes charged me twenty something instead. So I paid £40+ for nothing!

Staff lovely. And Bella loves going.

Arrived today with my Newfoundland for our booking, made in April, to find it had been cancelled but no one had taken the time to discuss the cancellation with us or to let us know.

Poor care to pets over priced ! Never again !!!!!!!!!!!!!!