Always a great experience - Thanks Nick for today's support
Always a great experience. I have used many other hosting providers and ZFast are top of my list. I had an issue and spoke today with Nick, who gave me a fresh perspective, that enabled the issue to be resolved. 5* service.
Excellent and fast customer support.
Excellent and fast customer support.
Still great and always helpful at…
Still great and always helpful at zFast. This web hosting company is still very much fantastic at helping people and providing a first rate service. I know I have commented before, but today I needed to contact Support, and once again two of their advisors and support team - Nick and Callum - were just outstandingly helpful. For me that says everything about a company when people are "real people" and they go out of their way to help you. If you are looking for web hosting, then I have no hesitation in recommending zFast. Thanks guys!
Brilliant company, Brilliant support Thank you!
Zfast have been nothing short of brilliant! I have recently started my own IT company and needed reliable, expert hosting services. After lots of research I chose zfast as my go to platform using their VPS server package. The package is perfect and a special thanks to two individuals that stood out with their support they provided me, giving me sound advice on the specification of the server and various support tickets when i needed help. Absolute pleasure to work with you and use your services for my buisness and I will highley recommend. Great job, and a massive thanks.
I find ZFast economic
I find ZFast economic, efficient and knowledgeable. Glad I cam across them in my quest for an HSP I can trust and be happy with. Nothing is to much trouble for them. Excellent service that is highly recommended.
Strong technical support.
Strong and knowledgable.
Incorrectly charged VAT even though I…
Incorrectly charged VAT even though I provided a VAT number from outside the UK, every other hosting company zero-rates goods as they should. Support was unhelpful and I'll bring my business elsewhere.
Great service
Great service. I have very little computing knowledge but the advisors were great at guiding me through the process required to resolve my problem. Would certainly recommend Zfast to anyone with domain or hosting issues.
Verified
Fairly good
I've been with zFast for a while now, I host my client's sites using reseller hosting. My only gripe is that I have really limited permissions on my own reseller account. I have to create a ticket every time I want to change a client's domain which is a pain for example. Other than that, I'm pretty happy with the service.
Andy N saved the day
Andy N saved the day, when migrating my old website to their new servers, on top of changes made by Chrome, I found myself with an error message in place of my website -on which I rely for 90% of my sales. I was facing going out of business by not having any sales until the problem was fixed or the expence of built a replacment! Fortunately Andy N, with a bit of help from others, like Tom, saved the day by taking my web pesence from that error message to a fully functioning site again. That statement does not really do justive to the numerous problems Andy N had to overcome to restore my website to a fully functioning website. I owe Andy N a great deal for doing so when he could have taken the 'it's not my proble' attitude & just told me I had a old site & suggested I find someone else to fix the problem. I owe Andy N & the team 'big time' as they say and hope 1st Direct appreciate your efforts in sercuring this piece of business. Needless to say I'll be looking t replace my old site ASAP but in the mean time I know it's secure with Andy N looking after it. Julian S