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Consumer

19 February 2024, 17:00

  • GB

Extremely Poor Service

DO NOT order from this website. Dreadful & poor customer service. I ordered a pricey backpack. The mail delivered it incorrectly and got stolen within 2 days of delivery. The way the customer service handled this was shocking. A rude email reply with no promise of a refund or a new product sent. So lost just under 100£. Worst website ever ordered on. This has never happened to me and trust me have been ordering lots online. Beyond disappointing.

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Burcu Simay

10 February 2024, 03:45

  • TR

Excellent service 👌🏻

Excellent service 👌🏻

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Martha

02 February 2024, 21:32

  • GB

Excellent service & great product.

Excellent service & great product.

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lulie bostock

26 January 2024, 21:46

  • GB

My parcel was delivered to the wrong address …

My parcel was delivered to the wrong address. I spoke to Ruby at your customer service and she has been the most helpful and polite person to deal with, always clear and with a very quick response. And I would like to place my thanks on record.

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Jemma H

25 January 2024, 22:56

  • GB

Super quick delivery and great products!

I had no idea this company existed until a few days ago and I’m so glad I found them! I’ve wanted a Kanken backpack for years and they have every colour and design just like on the Fjällräven website! Pricing is really good and managed to get a discount which was a bonus! Delivery took 2 days which is amazing and I’m so happy with my new Kanken! Will definitely be returning to this store!

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Mark Piolo

06 January 2024, 00:58

  • PH

Great

The transaction proceeded swiftly and seamlessly.

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Ton Thanapat

05 January 2024, 10:21

  • IN

Good

Good product

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Alan

03 January 2024, 19:40

  • GB

Great pricing and super fast delivery

Great pricing and super fast delivery, I ordered a bag the week before Christmas expecting it to be delivered sometime after but it was delivered within a couple of days. Can definitely recommend these guys.

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Lee

03 January 2024, 05:21

  • AU

I love this dress!!

I love this dress!!! It can be worn when hiking, but actually looks good enough for me to wear to work!... so super adaptable for travel. I also have the Fyallraven High Coast Lite Dress W & S/F Saddle to Table Dress W... and love all three but I think the Womens High Coast Shade Dress is my favourite, but I LOVE all three. Such a versatile brand with clever designs, high quality materials and well made.

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David Sang

27 December 2023, 20:34

  • GB

Unexpected delivery schedule

My order has been confirmed on 8 Dec, but still not received it yet. Would you pls inform when it will be arrived. It is ordered for Christmas, now the Christmas has pass, and not arrived yet.