Have been using the Mopp service for about four months now. Very easy to book a cleaner, to rearrange times and (to date) Mopp have been excellent at providing a replacement to cover holidays or sickness. Everything we could want from a cleaning service - keep up the good work!

Easy to use website and the cleaner was on time, hard working and did a good job. I would recommend.

I would highly recommend you steer clear of Mopp. The poor service I experienced was unbelievable. Cleaners didn't turn up on several occasions. Some did a dreadful job. One left a downstairs window wide open all day. The office seems to be run very haphazardly.

Jackie is great, and she always does her job well.

I found the lady sent, Stela, very pleasant, cheeful and she did a damn good job. Apart from the usual, change of sheets, mopping, hoovering, dusting, she remembered the photos, the mirrors, the washing machine doors and dishwasher too, inside the microwave, under cupboards and more. At my age, I have used a lot of cleaners but Stela, beats them all hands down. I will love to see her again and will be happy and delighted to recommend her and her company, MOPP to all family and friends. Well done MOPP for sending such a delightful and cheerful lady to do my cleaning.

I enjoy the service. The cleaners are very good and reliable. I've had a few problems with the internal team though. I've requested an specific cleaner and they've sent someone else more than once. To make sure I have my chosen cleaner I have to send emails and call, and it's just a big hassle.

Cleaners are generally good, but they can very late turning up. Had one week when I was in hospital giving birth to my twins and we had a viewing booked on our house which we are selling and the cleaner was 2 hrs late and did an hour less than she was booked for. One week cleaner didn't turn up at all, she was on holiday and someone else should have come, but they didn't. Last week I didn't get a confirmation email saying a cleaner was coming and as I knew my normal cleaner was on holiday I wasn't expecting anyone. I was out, but only 5 mins from home when I got the call to say there was someone on my door step. So overall I never really know if someone is coming and if they are, when.

I can't send this to you since when I press 'SUBMIT' nothing happens. Not a good service.

Cleaners were very good but unreliable. Cancelled by text same morning. Did not contact Mopp so they could send someone else. I agree with other reviews that their administration and customer care service is appalling.

TOTALLY UNRELIABLE. I've been using Mopp for a couple of months and I can say that the only good thing about it is their website. 2 of my cleaners quit mopp within the space of a week, they sent a replacement at 6.20am on a Tuesday two weeks in a row when I was meant to have them on Mondays at 10am. I have tried customer services via phone, email and a 'live' chat where no one replies. I really have tried to make it work and have been flexible and understanding up till now. I finally got through via email and they apologised and promised to send someone at 10am today. It is now 11am and no sign of a cleaner. Please don't use mopp if you want a service you can rely on. Customer service is appalling