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Wendy

04 May 2016, 06:32

  • US

It's almost done

The work they did is great. Prompt and didnt leave a mess. However, I've been waiting months for the post cap on my corner post that they did not have at the time of the repair. When I called they told me they would be out to install it as soon as they could. I'm still waiting.

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Spaiyq

04 May 2016, 05:58

  • US

Terrible service, no returning calls, extreme delays, damaged property, overly expensive, failed to do the permitting properly

The title says it all. We were still dealing with issues and problems from them a year after we had initially hired them. Do yourself a favor and hire ANY other fencing company

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Gregg

04 May 2016, 05:31

  • US

Great, but.....

They were great. They were on time, did good work and friendly. But they cut the CenturyLink cable to the house while digging the holes. Centurylink just buried new line. Haven't received a bill yet, but it won't be paid by me!

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Hank

04 May 2016, 05:04

  • US

Split rail left a mess

Split rail left a horrible mess around every post and then throw some of the old pickets on the side of the house and never returned to pick up their mess up. Front office of split rail fence company was told about this but didn't seem very concerned. Will not refer this company to anyone.

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Martin

04 May 2016, 03:29

  • US

Worst company in the Denver Metro area

They had to come out and adjust my fence 3 times because they screwed it up the first two, left garbage(not construction material) all over my yard and their supervisor was never available

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Julie

04 May 2016, 03:26

  • US

Split rail doesn't have their stuff together.

Split rail took over 2 months to figure out what territory I was in. I finally told them that I don't care who the rep is, they just needed to send somebody out to measure and give me a quote. They did a good job putting the fence in once they figured out who the rep was. I called back for additional work and got the same run around with the territory and then they told me they wouldn't do the second job for us. The fence is okay but the customer service is poor at best.

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Diane

04 May 2016, 03:24

  • US

Fence & Gate.

Split Rail fence did a very nice job installing my fence and gate. It looks wonderful and my neighbors have complemented on how nice it looks!

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ARS

04 May 2016, 03:12

  • US

Lots of Change Orders

Poor communication, with failed attempts at multiple change orders. The CO attempts failed because I was persistent enough that they realized they were in the wrong and that their claims would never stand up in arbitration. Only use split rail if you document every move and are willing to fight with them the whole time.

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Tina

04 May 2016, 03:06

  • US

They were fast, professional and our fence looks great

Split rail was awesome. We bought a house with a pool and have twin two year old babies and need a fence up ASAP - they were awesome and got the job done quickly and the fence is perfect.

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Ryan

04 May 2016, 02:37

  • US

Could have been better

Overall fence looks good but some areas are lacking on the details and a better cleanup job could have been done.