Just what you would expect. No hassle, reasonable price, and quality work. would definitely use them again.

Very unsatisfied with salesman, and length of time taken to start and finish job. Would not recommend !!

They stuck to the quote and schedule. Installation was a bit rushed and little details were overlooked.

Good work, not great experience dealing with the company.

excellent job on installing the new fence however the cleanup could be improved. The crew left post and old concrete in the yard

Split Rail started off fine. Prompt on an estimate for my project and their pricing was similar to other quotes I received. I checked the BBB and they had an A rating. So, I decided to go with this company. Once they received my 50% deposit...everything went downhill. My sales rep had a bad attitude and told me to stop calling him if I had questions. This was after he ordered the wrong fence (he did not call to apologize or update me....the secretary did!) When I called the main office, they were upset with me for not calling my sales rep. I can't win. The job was finished 2 months late. The workers came unprepared for the job...missing information, missing tools and missing fence parts!!!! If they did not have the correct color, they used spray paint to match the color. The installer gave me the extra spray paint for "touch-ups" down the road. Very kind of him. :/ The scheduling department tried their best. The workers themselves were nice guys....unfortunately, they work for a very disorganized and rude company that doesn't care about the residential "smaller jobs." Will never use again and do not recommend to others.

The entire experience was great

We had a fence put in on some acreage we have and Split Rail did an outstanding job. They kept us informed from beginning to end on how the job was going. Great company

excellent work - Thanks

My original fence, installed by split rail, needed repair. It took an act of Congress to even get them to evaluate and give a bid. Salesman was disinterested in such a small job. Split Rail should not service residential customers. Estimated date of repair was 2 weeks out. I called after 3 weeks. Salesman said "it's not his job to follow up with crew". He did his job by submitting the work order. Great crew and fine workmanship. No one told me the fence would be down for 4 days. Terrible communication by the salesman. This poor attitude permeates the entire organization