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MRS JOY

10 April 2025, 23:24

  • GB

A zimmer frame

The zimmer frame I ordered arrived on time and was easy to assemble and adjust for height.

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Annabel D

10 April 2025, 21:27

  • GB

Quick easy

Quick easy, straightforward

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CARLTON

10 April 2025, 20:47

  • GB

First class seller goods arrived well…

First class seller goods arrived well packaged in good condition used before and will use again.

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Tina Patten

10 April 2025, 20:39

  • GB

Quick delivery

Quick delivery

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Jane Marie

10 April 2025, 18:18

  • GB

10 days & my order still not dispatched - no explanation!

This is my first time buying from this company & it will be the last time! After reading reviews about how quick delivery had been for past customers & the website stating dispatch usually 1 or 2 days I placed an order on 1 April. After receiving order confirmation email I heard nothing more so last week I sent email asking about my order - I did get quick reply saying I needed to wait 3-5 working days. I did that - yesterday I tried to use tracking on website - but it stated my order no & postcode didnt match! So I again sent email enquiring about my order. It's now 10 April - I just got a reply telling me they are pleased to advise me my order will be dispatched today or tomorrow!!!! Really! What happened to the 'usually dispatches orders in 1 or 2 days'??? Obviously something has gone wrong with my order - likely items out of stock - would only have taken 5 mins to send me an email to let me know - you may be pleased about dispatching my order today or tomorrow but I'm not - let's hope saying 'tomorrow never comes' doesnt come into play! This order was for mobility equipment - it's obvious it was needed quickly to aid my living independantly - this is worst dispatch time Ive experienced for mobility equipment in past 15 years Ive needed to purchase it!

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Stephen Ellis

10 April 2025, 17:05

  • GB

Simple web site

Simple web site. Found what I was looking for. Ordered it and it arrived with no issues.

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Val

10 April 2025, 13:49

  • GB

Excellent product and quick delivery

Excellent product and quick delivery

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Pauline

10 April 2025, 02:28

  • GB

Perfect replacement.

Needed the grab rails to replace chrome ones which had corroded. Very pleased with these as they cover previous holes & feel very secure. Have bought outside rails from this company too & mother is very happy with them. Would always go to this company first when I need any other aids as there are a good selection; well priced & delivered quickly.

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Wendy V

09 April 2025, 06:00

  • GB

Easy to order on website

Easy to order on website, kept up to date regarding delivery & it arrived within time frame given Good service overall

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MissEunicePapworth

09 April 2025, 04:16

  • GB

My parcel arrived very quick …

My parcel arrived very quick and in excellent condition. I was extremely pleased with the service provided