exerlant quality , very easy to order and I recomednd them with all my hart . if fact I have recemended to a couple of freinds since my order. I will all ways shop for my needs with you guys . thank you for being there for me. X

Active mobility has an excellent range of products that help individuals to remain independent. The product I ordered arrived almost by return of post and was of very good quality. I will certainly be using this company again to buy more products, as my condition deteriorates with age and would certainly recommend them to anyone who is looking for items that will help them to cope with their disabilities. It is also very helpful that the company is willing to sell to private individuals and not just big corporations, as it is almost impossible to find the range of items sold by Active Mobility anywhere else.

Very pleased with my purchase.

I recently purchased a Handi-Grip from the Active Mobility Centre for my husband who has problems bending to pick things up. I have seen others in pharmacies and thought they looked very plastic and not very strong, so I am really pleased that I looked on the Active Mobility website. It is very sturdy, with a good grip action and easy to use. I use it too, as I have a back problem and have to bend the knees but have trouble getting up again! It's ideal for picking up the post from the mat! Would wholeheartedly reccommend.

Ordered a J2 cushion online. Easy to order, emails with progress of order and arrived within a week with no problems!

We needed to get a Cozee cover for our grandson who has DMD but were not sure about sizing so I rang the shop & they could not have been more helpful. Our order was placed & posted that day & received the next. Now we have a very happy grandson who will be warm & cosy watching his beloved Spurs at the weekend.

Can't fault the service or product. Swift delivery...perfect

I needed to buy a walking stick after an operation on my foot, but being the best part of 6' 6'' the standard ones were too short. Searched on-line and was impressed with the site - easy to use, follow and order. Nice prompt e-mail back saying stick should be with me in a couple of days. Couple of days come and go, and then another couple of days. Give it another day and then phone up to find out what's the situation. That's when the people get involved. Telephonist OK - could be a bit chirpier (first impressions and all that) but was disappointed by the sales department. A very indifferent and offhand "Oh, that's out of stock at the moment. We're not expecting a delivery untill February. Do you want to cancel?" No apology or anything. Not so much as a kiss my bum! Perhaps they've never heard of the old saying "People buy people".

My order from New Zealand made over the Christmas period went very smoothly and was delivered to my Mum in Yorkshire the first couple of days after the holiday, I was very impressed and would happily recommend this seller. Judith Hollyman

I ordered a couple of grab rails for my 84-year-old Mum's home on 18th December. The ordering process was fine, and I included a note that the order was needed by 29th December since I was taking my Mum home the following day and could install the grab rails then. Even allowing for the Christmas break this was ample time by reference to the advertised delivery times. on 19th December I received an email to the effect that the order had been despatched, which was promising. However, nothing had arrived by the 29th and so my Mum is still without her grab rails. When I phoned Active Mobility in the New Year (it emerged they had been closed between Christmas and New Year anyway so I'd have got nowhere by trying to chase it up then) they looked into it and told me the grab rails should have come direct from their supplier, and that the "item despatched" email is generated automatically when the order is placed with their supplier; if the supplier is out of stock they should apparently be notified within 2 days but no such notification had come through. They phoned the supplier and reported back within half an hour to the effect that they grab rails were indeed out of stock with the supplier and new stock was not expected until 21st January. I made clear I was not at all pleased since installing grab rails from whatever source would now involve me in a further 320-mile round trip; the "item despatched" email was, in the circumstances, a lie. I cancelled the order (the refund came through very promptly) and have been able to source replacements which I'll be installing on 18th January.