Arrived on time and very friendly…
Arrived on time and very friendly ,whole process was done professionally.
The lady was lovely and polite and a…
The lady was lovely and polite and a credit to you
Efficient with quick summary.
Representative arrived on time, early actually but had informed me and kept me updated. The assessment seemed thorough and the results were quick to be e-mailed to me. Very pleased.
Polite & professional young man
Polite & professional young man. Wore shoe protectors in the house, which was nice. Efficient & courteous
Would not recommend
very difficult to get hold on anyone at this company. Live chat dropped out 3 times so had torepeat all the information. Promised that the assessor would phone when he was 1/2 hr away so that I could be at the property along with the tenant however I had no call. Was promised that the assessor would call me to get further information concerning insulation. No call. Very disappointed. Poor Service
Great communication
Great communication
Stacey was very professional on her…
Stacey was very professional on her visit.....
Quick and easy.
Quick and easy.
Efficient
I recently used Vibrant Energy for an Energy Performance Certificate, and I couldn't be happier with the service. From start to finish, the experience was seamless and professional. The surveyor arrived promptly at the scheduled time and was incredibly knowledgeable and courteous. The entire assessment was conducted efficiently, and I received my certificate within a couple of days, just as promised. The detailed report was clear and easy to understand, providing valuable insights into the energy efficiency of my property. Overall, I highly recommend Vibrant Energy to anyone in need of a reliable and professional EPC service. They truly exceeded my expectations in every aspect!"
The EPC assessor very efficient
The EPC assessor telephoned about 30 minutes prior to his visit. He attended with his equipment a ladder to access the loft to check the insulation. He then did the assessment and explained how I could improve the score, which was already good at 77 a grade C.