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Rose

18 May 2021, 01:57

  • US

Customer Service

1: All wigs came with good quality lace, but weren’t always styled like the Ad. Curls shouldn’t drop after one hour of use. You’re either using minimal heat or sending a wig with a different natural curl pattern than the one selected. 2: Some came too thin/split ends. Women want volume, not wigs that look and feel like they’re missing bundles. There’s ways to achieve a natural look, without adding too many or too little. Considering your price range, you must step up your hair quality to match! 3: Wigs (advertised as in stock) take much longer to ship, than what’s listed on your social media and website. YOUR SHIPPING STATES: Processing time  All in-stock products can be shipped out within 2 business days. Processing time of other items or some options labeled with special shipping days, please refer to the custom days on the product page. Expedited shipping 2-5 business days by DHL, FedEx, UPS. *having customers then wait 7-14 business days 99% of the time, means you’re unprepared to sell the wigs advertised. 3: Customers are able to purchase wigs (out of stock) without knowing they’re out of stock. Most businesses give the curtesy of listing an item as “out of stock,” to prevent one from placing the order. 4: If you’re going to refund or discount customers after a delay, you should still kindly send the product you delayed to begin with. 5: Deleting comments and “approving reviews” is unprofessional. You need to handle mixed feedback from paying customers, in order to grow and succeed as a business.

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Shade

17 May 2021, 07:19

  • CA

I expected it to be bouncy It’s just…

I expected it to be bouncy It’s just flat, this wig isn’t worth the price!!!👎👎👎👎👎👎

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Michele Mullins

07 May 2021, 21:01

  • US

My new unit

I saw this unit on YouTube and I had to have it and it wasn't long before I received it only one week and it looks exactly like the picture and videos that's why I'm happy but it's even better in person I can't stop looking at myself in the mirror and I have gotten so many compliments thanks again for everything Royalme💞

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A.K.

07 May 2021, 00:32

  • DE

Good overall

Good customer service, replied fast to my enquiry about my order. Shipping took 7 days from China to Germany. Lovely hair, very soft, has not tangled yet. Came pre-plucked, which was great. Only grievance is that the lace came too light (I am dark-skinned) and my piece „Katy“ is not fully glueless as advertised. Had to put some adhesive on it, which is what I was trying to avoid. Overall, professional company with quality hair. Might order again!

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eboni Brann

30 April 2021, 00:03

  • US

Perfect

This wig is everything and more! This wig came in amazing time as I was worried about it coming late. The owner was so helpful and friendly! I will definitely be getting more wigs from here!

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jG

22 April 2021, 20:25

  • US

Pleasantly Surprised!

If you are wondering if your unit will come the way the you tubers wigs come, it will. My wig came packaged so pretty with the clips and a pack of pretty black matte long coffin press on nails with a nail kit attached. My wig was pre plucked, pre bleached, had the thick adjustable elastic band and was perfect, the only reason I’m giving 5 stars beRead more about review stating Pleasantly Surprisedcause it’s thin . It’s a natural density but I’m def gonna have to add a bundle. I wish there was an option to choose higher density. Now that I know I love this unit, I plan to purchase 2 or 3 more and keep them in rotation.

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Tricia Kouatila

20 April 2021, 21:39

  • GB

Don’t believe the hype!!!

Don’t believe the hype!!! Unless you’re are a youtuber or have another social platform please be very careful when ordering from this company! I bought the Kaylee wig and it was NOTHING and I mean NOTHING like the picture/ description online, it was twice as short and very thin!! i tried to get my money back but no joy! So disappointed

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Debra Allen

19 April 2021, 22:14

  • US

T part Wig

The package was beautiful as always, wig smells nice and easy to install. Would buy from royalme hair again.

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Sherene

18 April 2021, 07:07

  • CA

Awesome

Awesome, awesome service, super fast delivery great wig for the price!! I am very impressed with Royalme, the quality of the wig is amazing,its silky everything,its everything!!!

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Kimberly Crawford

15 April 2021, 06:59

  • US

The Hair is a good quality and pretty I…

The Hair is a good quality and pretty I just was wish the highlights were in more areas instead of just in the front