Verified
Easy process to understand
Easy to understand and ae to pick a date to start the insurance to fir with pay dates.
Verified
Excellent service
Excellent service. My cat has had a few health issues and Healthy Pets have been very quick and efficient with vets bills. I have been with them just under 2 years- so far I have found them to be an excellent service and will continue to stay with them.
Verified
Read the small print
I have insured 3 pets with healthy pets for a combined total of nearly 30 years. We had an issue with our dog and they were brilliant - this was 5 years ago but things appear to have gone downhill. My cat has just had surgery for a ligament issue, something which is incredibly uncommon in a cat and so it’s highly disappointing to find out the limit is £1500 on what has been a £2500 bill, plus of course this crazy 20% I have to pay of the claim. Yes it’s all in the small print but so few cats get cruciate ligament issues, unlike dogs, so it feels totally unfair they are treated in the same way. I will not be renewing any of my 3 policies with Healthy Pets.
Verified
All in all an easy process BUT,
All in all an easy process but, why oh why can’t you do something about entering the policy holders birthdate? It took me nearly as long to scroll back 55 years on the date of birth box as it did to complete the rest of the form!!
Verified
I thought I was having my dog insured…
I thought I was having my dog insured in begin of February but no payment has been taken and it now 15 of March when should been so just as well forget it now I find a proper insurance elsewhere
Verified
Very helpful advisor on the phone to…
Very helpful advisor on the phone to guide me through the procedure
Verified
CLEAR WHAT THE COVER PROVIDED
CLEAR WHAT THE COVER PROVIDED, GOOD LEVEL OF COVER AT COMPETITIVE PRICE, SECOND TIME USING HEALTHY PETS.
Verified
Brilliant from start to finish
Brilliant from start to finish. With them a little under 2 years, cat needed hip operation 2.5k Paid direct to Vet in less than a month. No quibbles just clarification of a blood test. Very happy and assured that they're ethical.
Verified
Quick and easy to register
Quick and easy to register
Verified
New kitten policy
Quick easy to understand policy, purchased through comparison site.