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General review
The pieces displayed are tasteful and beautiful and adequately described. The communication with the shop owners is prompt and easy.
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very nice seller good item description
very nice seller good item description
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I appreciate the breadth of search…
I appreciate the breadth of search criteria, the massive collection of fantastic goods and the tailored offers from select Sellers. Makes it super easy to find just the right item at just the right price! Love it
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Appeared uncomplicted
Appeared uncomplicted I don’t have time to write a review
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I liked everything related to the company.
I liked everything related to the company.
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1stDibs Ruined My Christmas Gift – Buyer Beware!
I had a terrible experience with 1stDibs, and I want others to be aware of how they operate before making a purchase. My wife fell in love with a Le Vian ring that had been sold out before Christmas. After searching online, I found what appeared to be the same ring listed as "New" on 1stDibs. I negotiated a price and purchased it, excited to surprise her. When the ring arrived two days after Christmas, my excitement quickly turned to disappointment. The ring, sold as "New" in a size 7, had clearly been cut and resized to a size 5, making it unwearable. Worse, 1stDibs was closed between Christmas and early January, leaving us in limbo for over a week with no way to resolve the issue. When I finally reached them, they promised to search for a replacement—only to go silent for two more weeks before telling me to just send it back for a refund. Throughout the process, I was dealing with both 1stDibs and someone from Le Vian, which was incredibly confusing. Each party only provided half-answers, and it was never clear who was actually responsible for fixing the situation. After keeping my money for 30 days, I finally received a refund, but not even a simple apology or any effort to make up for their mistake. The lack of accountability and customer care was frustrating, and I will never buy from 1stDibs again. If you’re considering making a purchase, be aware that 1stDibs is just a middleman—they don’t verify what sellers list, and if something goes wrong, you could be stuck in a frustrating back-and-forth with no real support. Save yourself the hassle and shop elsewhere.
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Mystery sellers
I recently purchased a Rolex watch through the 1syDibs platform . On receipt the watch had papers I had a question about . The seller was clearly identified on the DHL label as Swiss Wrist . I contacted that seller to be informed that my watch was not there's and they had transferred their delivery account to another seller who was still using their name . The new seller identified themselves as K2Luxury however I know K2Luxury well and this was not the Geneva firm but somebody else using their name . At this stage I gave up . Vetted sellers 1stDibs , really ?
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Easy easy easy
Easy easy easy. Saw this great bag, bought it. Simple as that.
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Order review
I liked the customer care assistance and response to my payment.
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The sellers have good
The sellers have good, professional attitude. Pleasure to do business.