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Customer

09 January 2024, 03:15

  • 1 Review
  • GB

Verified

First experience excellent

I have only used 1st Dibs once and they are dependent on the integrity of their Buyers and Sellers. My purchase with one of their sellers was faultless and I would use 1st Dibs again because I assume they would step in there was a problem.

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Thomas Poli

04 January 2024, 11:55

  • 1 Review
  • US

Verified

Horrible experience

I placed an order in 12/18 for a 2k$ lamp. The seller asked me to confirmed my address 2 days later and I replied immediately. Since that, I haven't heard anything back and seller never replied to my emails. I have reached out to 1stdibs customer service, they said they contacted the seller but never updated me in anything. I had to write to call to get updates that were always the same « we will contact the seller again » Long story short we are 1/4, I don't have my lamp, I've asked for a refund and still haven't heard back, I wrote them comments on Instagram to try to get an update but they immediately block me and delete my comments without responding. So I would recommend to stay away from this website and its sellers

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Bastian

04 January 2024, 00:58

  • 1 Review
  • SE

Verified

Great page

Great page! Wish would have separate search for sold and available item

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George FromPHL

28 December 2023, 02:51

  • 1 Review
  • US

Verified

Do not buy through 1stdibs

TRUST ME - They have ZERO support if your item comes damaged. Only buy through them if you are willing to lose the money you are spending on your item. I wish there was a better way to warn people to shop elsewhere! I wish I could convey how bad this return process is. I am hours into this, with no resolution. I had to dispute it on my credit card. Do not buy through 1stdibs, try and contact the seller through a different platform. If your item comes damaged it is impossible to get help from 1stdibs. I have a case open and get random email on the subject suggesting I take it to get the item repaired.

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mrB

24 December 2023, 20:57

  • 1 Review
  • BE

Verified

Easy interface and a lot of great art!

Easy interface and a lot of great art!

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R Callihan

24 December 2023, 01:45

  • 1 Review
  • US

Verified

It appears 1stDibs takes the extra step…

It appears 1stDibs takes the extra step in vetting it's sellers. I had an excellent experience with my recent jewelry purchase. Item was well represented and arrived in excellent condition. I was pleased with shipment and packaging. Seller was helpful and provided excellent communication throughout the process. Will plan to contact my seller again when I need a gift.

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Becca Soloman

20 December 2023, 06:34

  • 1 Review
  • US

Verified

I love browsing on 1stDibs

I love browsing on 1stDibs, what can I say, it's got the best selection of beautiful unique jewelry and goods. I just wish they managed the individual sellers a bit better. But I'll still keep browsing and maybe buying.

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Ed

18 December 2023, 10:18

  • 1 Review
  • US

Verified

I purchased a light fixture that…

I purchased a light fixture that arrived broken. I could not get it installed for a couple weeks and then found out it was defective. They only have a limited 7 day window to file a claim. I couldn’t and they basically told me to go to hell.

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Mrs Helen

18 December 2023, 09:48

  • 1 Review
  • GB

Verified

Shock price! Whilst surfing Internet l received pop…

Whilst surfing Internet l received pop up from 1st dibs for a canvas directors chair which interested me. I began filling in my details but couldn't see the price. After searching the site the price was revealed - £1,989.52 for 1 canvas folding directors chair! Lucky l hadn't filled in payment details

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Util Ut

17 December 2023, 03:18

  • 1 Review
  • FR

Verified

Prix delirants

Mais qu est ce qui justifie ces prix? Exemple un vase accolade série gauloise se vend au mieux 50 EUR sur eBay. Et sur ce site il sont affichés entre 1100 et 2000 EUR . C est quoi ce délire?????