Ordered the Bali 4 seater garden set recently at almost half the price of most other sites. All arrived carefully packaged and in perfect condition. Would have been 5 star if there had been notification of when delivery was coming but certainly have no complaint with the purchase or product.

Ordered Palram-Canopia Mythos Greenhouse 6 x 6 Initial hic-cup with the delivery company Garden Street took this in their stride and organised delivery with a new delivery company within 24hrs. Outstanding customer service. Goods arrived as ordered and duly erected. Happy to recommend Garden Street

I am utterly appalled by my experience with Garden Street. I purchased a Palram-Canopia Skylight shed over two months ago and not only was the wrong shed (Rubicon model) delivered, but I have been stuck in a nightmarish loop ever since. They still have £750+ of my money, and I have no shed and no clear date for when—if ever—this will be resolved. Communication? Practically nonexistent. Every time I chase them, I get vague promises that they’re “looking into it” or “waiting on the supplier.” Their latest update was just another round of finger-pointing at the supplier, with absolutely no sense of urgency. I made it crystal clear that I needed either the correct shed delivered promptly or my money returned. Yet here I am, still out of pocket and forced to consider a chargeback. If you value your time, money, and sanity, avoid Garden Street at all costs. This has been one of the worst online shopping experiences I’ve ever endured.

I got item , delivery driver was very helpfull have put chairs away for winter .On checking item I noticed 2 screws had been put in wrong and had burst through other side of wood and were sticking out will sort that when I get them out. They look good and strong though so fairly happy.

Good company to deal with. The prices are very reasonable. We ordered a self build large 'car port' for our motorhome. Unfortunately several of the parts were damaged - poor packing from the manufacturer, howerer Garden Street customer service were on the case and parts were replaced with no fuss. They did take a while to arrive but it was much better packaged than the original. I did like the fact that in the kit there was some spare bolts and screws, great if you drop one!

Really pleased with my purchase from Garden Street. Felt I paid a good price for my Hartman Amalfi 6 Seat Dining Set as I browsed online a lot before clicking the button. Good communication throughout. Delivery driver was pleasant and friendly. Husband put it all together easily and we’ve enjoyed many cuppas in the autumn sunshine.

Placed order beginning of August as it said 7-21 days delivery. After emailing several times after , there was always an excuse as to way it couldn’t be delivered. Was issued a refund as just couldn’t keep waiting . Ordered last week from another company and it arrived today . Have never known such bad customer service.

I bought a 3 seater swing. It was a good quality wooden swing. The delivery man was very helpful and parked the pallet to where I wanted it to be. They were very heavy as it is a 3 seater however there were some defects on the canopy of the swing and I contacted customer service. I emailed them with photos of the damage. Customer service was brilliant and acted immediately. They sent me the replacement slats very quickly. I haven’t assembled the swing yet as winter is approaching and I am sure it will look fantastic when it’s up. I will definitely buy from garden street again as they are the best price online. Thank you garden street for a wonderful customer service.

An absolute bunch of cowboys, waited 3 weeks for a shed that has not arrived, do not answer phone or answer voicemails, poor customer service from day one. 1 star rating as their is no zero star.

Very helpful and knowledgeable staff in store and on line. The reclining high back garden chairs, foot stools and table are such great quality AND their delivery agents were excellent and kept us informed as to when everything would be delivered. This is our second lot of furniture from Garden Street and to be honest we didn't give any thought to buying from elsewhere.