user image

stephanie lea

12 December 2024, 15:56

  • GB

Great website easy to use x

Great website easy to use x

user image

Mr Dwight

12 December 2024, 11:49

  • GB

Good service

Good service

user image

Becca Lambourne

11 December 2024, 00:51

  • GB

Poor customer care money thief’s

Never buying from you again. Refusing to refund me when providing tracking info. Conning a woman on statutory maternity leave out of £44.20 shame on you! After multiple correspondences over email trying to get me to sign up to your loyalty saying how much you value your customers it’s a joke! Wish I read the trust pilot reviews before ordering. Wouldn’t have had to of returned if items was good quality as described and fitted correctly as per size guide! All I wanted was some more supportive bras and tops while being on maternity and now I can afford any more clothes with you withholding those funds. This company was miles better several years ago. Will not be purchasing from you ever again.

user image

Mahan

10 December 2024, 22:58

  • GB

Tried many different leggings always end up back with Fabletics

just coming back to you after being disappointed the last time I tried the power hold leggings .. I am still wearing powerhold ones from at least 6/7 years ago and hoping I am just as happy with this order .. definitely the best leggings ever

user image

Sharon Tucker

10 December 2024, 17:49

  • GB

Appalling Service and Misleading Offers

I do not normally write reviews, but my experience today of Fabletics is appalling. I ordered a number of items, enticed but the 2 leggings for £19, I recieved my order, kept 2 pairs of leggings and 2 tops, but when I received my refund, the offer hasn't been applied. I have been advised that the system applies the discount to 2 random pairs and if you return those 2 you pay the 60% price instead of receiving the offer. Apparently you should check what 2 this is applied to when ordering. I have since spent over 50 minutes on a web chat, on which you have to constantly repeat yourself as you are passed to different agents for no apparent reason, the last agent ended the call as I asked where in their Ts and Cs it stated this. I have then tried phoning, currently 20 minutes in and still 11th in the queue, also tried another web chat to cancel but got to number 13 and kicked off of that chat. Its a shame because the clothes seem good quality, but I feel their offers are very misleading and csutomer service is shocking

user image

Kacey

10 December 2024, 16:35

  • GB

Great clothing, awful app!

For over 12 months I have been complaining about the issue within the app that I face every time I try to place an order. I love the brand but it’s frustrating having to fight to buy something every time.

user image

Ryan Smith

10 December 2024, 00:46

  • GB

Scam

Exactly what everyone else is saying. I was enticed through an Instagram ad. Purchase a few pairs of shorts and then a week or so later, £55 drops out of my account. Sadly my partner suffered the same fate, so we are £110 out of pocket.

user image

Orla McTiernan

09 December 2024, 14:33

  • GB

SCAM

⚠️⚠️⚠️ SCAM‼️‼️‼️‼️ If I could give 0 stars I would. The leggings are actually great quality, not had a problem with the product itself it's the aftermath when they are charging you £54.99 for a monthly subscription which is absolute crap to say the least. A few months after I got my leggings back in March 2024. I happened to check my bank and Fabletics charged me £54.99 without my knowledge or consent in June 2024. I rang the bank ,my bank cancelled and blocked the merchant. I have not bought any products since and will not buy from a company who exploits customers and most likely exploits employees. December 2024 checked my bank again and to my surprise Fabletic has took £54.99 again after 6 months when I haven't even looked in their direction. STAY AWAY‼️‼️‼️

user image

Anonymous

09 December 2024, 06:02

  • GB

A great way to save and spend on…

A great way to save and spend on products that I love

user image

Emily

09 December 2024, 00:45

  • GB

SCAM!!!

This company is a HUGE SCAM!!! I ordered a pair of leggings for £19 on offer from the website only for a further £55 to be taken out of my bank account a month later. Due to unknowingly subscribing to a VIP membership that was written in the fineprint upon purchase. Trying to get a refund is near impossible as no one answers when you try to ring! DO NOT ORDER FROM THESE SCAMMING BASTARDS!