The nappies were bought for the impending arrival of our grandson in New Zealand. They are on their way south. They replace others that were used 2 years ago for our granddaughter.

Very quick processing and dispatch of the order. The support is responsive. Made a mistake in the delivery address, it was quickly corrected and sent to the correct address. Very happy with the experience :)

Great website full of advice. Great service, items posted out to me the same day of purchase. Great products, I’m so pleased with the reusable nappies I have purchased from The Nappy Lady, and I feel confident using them thanks to all the info on the website.

Quick responsive service and very pleased with the product.

Bought bambinex teddys and a nappy bin as suggested from doing a nappy lady questionnaire. They are working brilliantly, wash well, quick to dry, no leaks. Arrived quickly in the post.

Excellent service. I completed the nappy lady questionnaire and received a prompt, detailed and helpful response. I have ordered what was recommended and have been very happy with my nappies so far. They are easier to use than I expected and are washing well following TNL washing instructions. The reusable wipes are great too. I would thoroughly recommend this service and the products (big by bubblebubs nappies, motherease airflow wraps, fleece liners, nappi nippas, nappy bucket and liner, Ella’s house bum boosters, tots bots wet bag and muslinz wipes). Only wish I’d found out about this before my first child, so glad not to by filling landfill with disposable nappies this time.

Great communication, really pleased with the item. Wouldn't hesitate to order products again. Thank you

Amazing quality nappies at a great price. Normally ship from Australia so very happy to see my favourite brand in stock!

After taking the questionnaire I was able to make purchases based on the nappy lady’s advice. Customer service is excellent and the shipping was really speedy especially since it was delivered to Northern Ireland. I couldn’t be happier with the service.

Excellent service throughout. Very fast delivery, which was exactly what I needed. Pleased with items, and will definitely use again in the future.