Helpful and efficient

I rang today to enquire about warm home. Abbey asked also what my supplier was, etc. By the end of the phone call she had changed my supplier, I will be paying 30%less(i pay pre payment at the moment.I will be paying direct debit now. Also I will be getting warm home aswell. She also asked did I have broadband. Abbey was so, helpful, kind, not rushed, lovely manner, pleasant and definitely not pushy. I've come away a happy person.

I had a lovely rapport with the agent she told me all I needed to know about my new equipment and what to expect and when it will be installed and the cost.

He is friendly, helpful and professional

Hami was really helpful and great. I understood everything he said and he was really calm.

I had been trying to get this particular problem sorted out but no luck then I spoke with Natalie and she sorted everything out like it was simple, why other people couldn't do that I don't know well done Natalie true professional she is.

Jack was very Quick and efficient, explained everything clear and was very helpful

Informative and accurate in information provided

Excellent service

Excellent informative phone call. Very re assuring, as I have just lost my husband and am now in sole charge of all the accounts. Natalie was very patient and answered all my questions re assuringly.