user image

Mandy Stefan

03 June 2024, 17:26

  • GB

BEWARE!!

BEWARE!! I ordered a complete red gazebo with walls and weights for nearly £70.00 on the The Range website. It arrived a few days later. It said on the box 'part 9/10, we only ordered 1 item not ten. It stated on the box 'gazebo Without walls' there was no walls or weights included. Tried calling now for days and had no response. Been emailing no response. Visited The Range they said 'nothing they can do' we have to contact their Customer Service, who won't answer calls. Disgraceful!!

user image

Peter waugh

17 May 2024, 22:24

  • GB

Dining chairs excellent

Well well well after reading most of the comments on here must say had me panicking for a bit however I did order 6 dining chairs about 10th May 24 & low and behold the following week they arrived in perfect condition absolutely made up with them so a 👍 up for mcc direct once again thank you excellent job

user image

Anton

26 March 2024, 01:06

  • GB

Verified

**AVOID** **AVOID** **AVOID**

**AVOID** **AVOID** **AVOID** An absolute joke of a “company” I ordered radiators for throughout my apartment. The order is nearly a week late. I have chased it up every day via B&Q and MCC themselves. I have emailed both about 10 with no response. I have an 18 month old baby and a 4 year old. My apartment is freezing. I wish I looked at previous reviews before ordering. I can now see why they have 1/5 star reviews. Please avoid, you will thank me

user image

Zubair Shafiq

23 February 2024, 23:38

  • GB

Fraudlant seller

Fraudlant seller - Avoid at all costs All the reviews provided for this seller are correct. I wish I had read them before placing an order. It's been 3 weeks and so far no response from the seller. They do not respond to any communication, not even the one I raised through Paypal. Better not waste your time and money.

user image

Sia

15 January 2024, 17:48

  • GB

Very bad seller

I ordered grey chairs. Seller sent me defective blue chairs with missing instructions in a broken box. The chairs were of such a bad quality that they broke and hurt my 2 year old baby and my 70 year old aunt. Seller doesn't read my messages, keeps sending me automated messages and keeps asking for the same information over and over again. Seller thinks by doing this, he will not have to refund me or provide me with replacements. The seller had the audacity to message me that if I return the items, he will not refund me and/or not refund me the shipping costs. Now the chairs have to go to the scrapyard and my money went into the bin, too.

user image

Poppy Smith

20 December 2023, 00:28

  • GB

Absolutely terrible company I purchased…

Absolutely terrible company I purchased 4 chairs and received 2 I’ve made over 200 calls and no one answers I’ve contacted them on several media platforms and no response I needed these chairs for Christmas now I only have the 2. I will now be going down the legal route. Avoid this company

user image

Waheed Ulhaq

09 December 2023, 17:00

  • GB

I ordered radiators 26th of November…

I ordered radiators 26th of November and spose to received between 1to 4 of December it has been 2 weeks and I have been advised either collet from the XPD (courier) that is 2 hours away from me or wait and I don't no how long wait is sees like wait till next year. Please avoid them if you con

user image

NATALIE WILLIAMS

07 December 2023, 17:11

  • GB

I ordered some chairs from b and q or…

I ordered some chairs from b and q or so I thought, but they were from MCC omg to say their customer service is non excsistant is being nice! They sent a wrong colour chair so ok mistakes happen, but they still haven't collected the wrong 1 and delivered the right 1 despite having to change my shifts around to wait in for a delievery for it not to come!! And today 3 weeks later oh I have a delievery well sorry were both in work!! Never and I mean never will I buy from them again!! No human contact throughout this I had to ring b and q but because its not really them they just kept saying they would ring them. So be careful ppl just a warning!

user image

Ķirsty Jacobs

13 October 2023, 20:52

  • GB

Dangerous steer clear!

Not worth the star it's been given. Faulty and dangerous products. Bought a baby cot from them and the plastic teething rail snapped and splintered leaving my baby with cuts on his face. No interest from the company, no apologies, advised nothing they could do other than provide another rail (no thanks) steer clear! Escalating via trading standards as serious safety concerns

user image

Lauren Cox

31 August 2023, 22:35

  • GB

Sent wrong colour

Sent me a grey radiator when I ordered black. Got in touch with seller and responded within 5hrs. Re-sent product for next day delivery and collection of other product.