I have just ordered a gazebo from this company and was really nervous after reading the reviews on TrustPilot. I’m relieved to say that the product was shipped the following day and arrived by DHL safely and within the hour time slot. I’ve just put the gazebo up and everything was there and fitted properly. I am very pleased with it and am very pleased with the service I have received from MCC Direct.

Bloody awful company selling a load of crap Customer service the absolute worst . Avoid this company at all costs unless you want to be ripped off or chase the monkeys working there for a refund

Bought a set of chairs fro them on Mano Mano twice. The first delivery was fine the second never arrived but the delivery company claimed the driver handed over the parcel to my wife in person. however when pressed the driver has now claimed that he actually spoke with the customer who was standing on the second floor while the driver was on the ground floor whi then told the customer that two chairs made of tin and fabric where too heavy to carry himself to which he claims the customer replied to leave them there as he would manage. Couple of things here. Obvious problem to say he is lying is that he has changed his story. We have two kids one of which is one year old. My wife never leaves her alone and I was at work so who did he see and why did he leave the parcel without any evidence, signiture or photo. The delivery required a photo btw. The driver clearly stollen the parcel and left us out of pocket. I have been trying to contact MCC trading but non of their contact numbers work. Mano Mano claimed to not have contact numbers for the either but I say they are lying. I have raised a fraud claim with my bank to try and recover my money.

I cant possibly narrate all that went on. Ordered an item, XDP as courier despite not listing that on the purchase page,rather someone else more reliable,DPD. It doesnt arrive. Weeks later chasing tail to try to get money back. No possibility to call they dont pick up. Courier charge you per minute to call them. They are probably the same eastern company. AND to top it all, EBAY give them a 99.6% satisfaction score. How the blazes !!!!! I am now having to go via EBAY to get refund and will in anycase now contact the police as this is a financial scam. So trading standards next, then EBAY. These people are as honest as Boris 9 bob note Johnson, the guy who eats birthday cake, blows out candles, gets serenaded with Happy Birthday, drinks booze and wears a party hat to most of his business meetings and so puts it all on expenses.

Don't use this company. I am reporting them to trading standards Order no TNQ55Z

Ordered via amazon a pair of dining chairs. Great and quick service. Item was damaged upon arrival but replacement parts quickly sent. Would recommend.

Awful cash on delivery for a 3 and 2 settees 3 seater is rock hard after contacting kept saying he’s in a meeting !! Avoid at all costs!!

MCC use XDP Express to deliver, the reason, because they're cheap! But they are also very unreliable, the glossy tracking app means very little. Expect baffling delays and various excuses as you continue to believe the tracking info, delivery won't be as indicated, perhaps if you're lucky a couple of days later 👎

Takes your money in this case £179 says they have tried to deliver and definitely not as I have camera in place. I can’t get product replace. Won’t redeliver. Just wasted a week. Ask for refund. Won’t talk to you on phone. Worst service. I wouldn't deal with them. Avoid. Baz dutton

I ordered a trampoline and like everyone on the reviews they take your money you wait and then they say the item is lost cancel the order and tell ebay buyer cancelled -LIARS. I wish I had read the reviews before I bought. Now got to wait for my refund ordered from some other firm and hopefully that will arrive - THEY RUINED MY GRANDCHILDRENS BIRTHDAY DON'T USE THEM