I still haven’t received my order yet.

3rd time ordering from this company and every single time it has taken at least 2 weeks for delivery. I'm currently 3 weeks into waiting for an almost £300 order and they don't even have the decency to reply to emails asking for updates. Appalling service.

Placed 2 orders back in August for my daughters formula milk that is not available at present on prescription. They took money over £300, stated order in stock and would ship in 10 days due to being closed. Didn't receive anything other than paypal receipt for payment. Still chasing over a month later, despite many emails to them and calls, been promised delivery on several occasions and its not arrived. Chased again today to be told they don't have stock and don't know when it will come back in stock. Do not order from these people they are unprofessional and not to be trusted. Sure it is a con website - lets see if they process the refund. Will report to paypal.

I have ordered your product before and delivery was quick however, product ordered 12 days ago has still not arrived.

Extremely disappointed as order not delivered as shown at the time of purchase. On chasing was told that they moved office an dare going to let me know by telephone call which never came across. Still don't know if my order will be delivered or not.

I placed an order by phone back in July. Order didn't arrived. Tried ordering online, website kept crashing. Went back into order and found that I had potentially ordered 3 times. I have emailed you and have not had a reply and have not received the order which was origionally place by phone. I appreciate you have had problems with your building and having to work from home, but I have left my landline and mobile numbers for someone to contact me.

Ordered over a month ago, yet to be despatched. Apparently will arrive in two weeks. Would ask for a refund but don't trust them to process it

ITEM NEVER RECEIVED REFUNDED DUE TO LONG DELAYS

Order never arrived Unable to contact supplier

Order made and money taken on 6th July. Not arrived despite two emails and last week a request for my money back has not been acknowledged either.