Booked a flight to Ontario to see my daughter and grandchildren December 17-22,2021 for an early Christmas together.I am a registered nurse and was working crazy hours due to Covid-19.So many of the staff where I work were getting sick with Covid-19 and I was sick at the time too, so I had to cancel my vacation to Ontario.I was so happy to see no fees for cancellation,that should have been a red flag for me,but I cancelled the flight and waited for the refund to be put back on my credit card.I started calling MYFlightSearch in January 2022 and February and got the same story --"You will see refund in 2 days" or "You will get refund in 15 days" and on March 1,2022 I was promised I would see refund in 15 days.Then I started calling again this morning and was hung up on several times while waiting for manager etc!!!!.Scam Scam Scam!!!!!!!!!!!!!!

Very Pathetic and useless service. First my tickets are not get confirmed even after 3 days of booking and since then I am running around them for refund of my bookings. It's been 4.5 + months and we haven't received any updates or not getting proper answers.

Total scam. I ordered tickets so I could see my parents for my birthday and received an email stating that my tickets were confirmed and my account was charged immediately. Three days before I'm suppose to leave I receive a call stating that my flight was not confirmed due to a price change. I spoke with over ten representatives and finally received an email stating they were very sorry and would be sending me my e-tickets. I never received the tickets and due to them only contacting me three days before my flight I had to buy other tickets from a different website that were three times the amount. I asked for a refund and was told I would have to wait two billing cycles to receive my money and there would be a cancelation fee. DO NOT USE THIS COMPANY!

I contacted these non-professionals 5 times about me not receiving my eticket (FSON118238).. Each time being told that it will be in your mailbox by tomorrow morning. And the 6th time I am told they plane is full. Every Time I call them for a refund I get magically disconnected. Totally unprofessional and illegal. Go directly to the Airline Site you will get the same rate without the headache.

I cancelled my flight (FSON614086) and was told that I would receive a full refund in 2 billing cycle. It's been almost 3 months, and I have not received my refund. When I called the customer service number, the woman on the other line pretends she can't hear me and hangs up - 3 times! What kind of scam are they running? Do not book your flight with this company!!!

Mom’s interment > September 14 John Guy Mon 2021-12-13 1:15 PM I took a flight with WestJet to Kelowna, B.C.. The tickets were not bought by me. ETicket Receipt Prepared For GUY/JOHN MR RESERVATION CODE ULUXAR ISSUE DATE 18Aug21 TICKET NUMBER 8382161226618 ISSUING AIRLINE WESTJET ISSUING AGENT WestJet/SDX I cancelled the My Flight Search tickets to Kelowna B.C. bought by me before I received them after My Flight Search sent me a booking confirmation and said I would get the WestJet tickets in a couple of days. The reason being other WestJet tickets being bought by someone other then myself for me to my Mom’s interment > September 14. Tue 2021-08-17 7:13 PM Dear John A Guy, Thank you for choosing MyFlightSearch.com As per our conversation and as agreed, we have cancelled your booking number FSON108755,with no cancellation fee. We have submitted a refund request in the amount of $433.00 to be refunded back to your original form of payment. While we make every attempt that the amount is credited back to you at the earliest, in some exceptional cases this may take one to two billing cycles to reflect on your credit card statement. Kind regards, Customer Service 2022/04/22 I received a refund check in the right amount from My Flight Search. Thanks for any help in resolving this issue. John A. Guy

The customer service is terrible they kept reassuring me my E tickets would be to me with in 24 to 48 hours after a week of this they canceled my flight witch now puts me a week behind in my travel and they tell me it takes 7 to 14 days for a refund absolutely terrible service zero stars they suck

This Company is scam ,they are the lowest of the lowest, for 18 months I try to get my refund, I did, but the check bounce, and it cost me another 30 dollars.to everyone do NOT by anything with this company company.

This site is a complete scam and you can see that all positive reviews are left on the same day with complete fake names. They charged my credit card over $1200 for plane tickets, then cancelled them without telling me. When I called about a refund, their call centre hung up on me several times and just keeps saying 24-48 hours if you do manage to speak to someone. It's been 3 weeks since they cancelled my flight with no refund and I have had to get my credit card company to start a claim against them. Total fraud, do not book with this scam of a website.

Horrible service, they did not actually book a flight, I was on stand by supposedly, knew it was cancelled and had not notified me at all. Then told me they could confirm it for me if I upgraded my ticket for the same flight at a cost. Next they told me I could move my flight for a time that did not work. When I told him to cancel he started over with my options. Booked direct at same price for same ticket I already had.