I also booked tickets that never materialized. They sent an email that said they would refund me but never did. They hung up on me when I called. However, after waiting over a month with no refund, I called my credit card company and they investigated it and refunded me. First, DO NOT book with this company. Second, if you did, go through your credit card company to dispute the charge and let them get you your refund!

Booking # FSON303285 have disputed the above charges since Feb. 12, 2022,  after talking to John feb.12/22 Thereafter i talked to following staff at Myflightsearch; James I.D. # 2106, extension # 5907 April 26th 2022. Jarves Extension 5075 on May 13th 2022 Supervisor Christ May 13th, 2022 James June 7th  Paul extension 5049 on May 25th 2022 Flights was canceled & Myflightsearch agent agreed to process above refund as per their letter last year which i have on file. Their phone is 1 833 200 3343 wherein i talked to numerous staff who all agreed to process my refund for $348,90 which todate have not received it as yet.

I needed assistance booking tickets for my 2 children. I was forced into calling instead of booking thru spirit app due to age of kids. I got connected with what seemed to be a customer service representative who took all my information and then disconnected call with no follow up on 30 minutes as promised and in less than 4 hours robbed me of over 1000 dollars out of my account

I bought ticket through online on March 21st, 2022 with amount $1562.18. However I didn’t have my E-ticket yet. I called them like 5 times and they asked me wait for them to send it but I was waiting like 2 weeks then I called back and they said that plane is not available anymore. So they canceled my ticket on April 19th, 2022 and send me the confirmation email with full refund and said it’s been processed about 10-14 days. Now it’s been a month already, and I don’t receive my refund yet. I have the email ticket, email refund everything and I call them back to say about my refund, they hear it and they hang it up. How’s horrible is this? They are scam for sure.

Terrible I purchase my ticket online, I think is a scam, dont buy anytickets here. I have a simple question and they have 2 numbers, the same guy cut off the phone I am trying to comunicate with them 15 times. they still doing the same on me.

Google BA contact number and you get these guys. They cancelled my BA flight and tried to charge me £900 for new flights when all I wanted to do was select a new flight on the same day of return. Original BA flight was with Avios points, now had to re-book with EasyJet at a cost of £700. Thanks myflightsearch!

I am writing this review because I too did not receive the flight I had book. They siad the West Jet cancelled all flights to Las Vegas and we could book on another airline. I asked which airline, the response was Delta Air. Delta air does not travel into my town. All they could say is that is the only other option.... I called West Jet, we were on the manifest on Jan 13 but then taken off because My Flight did not pay...... My Flight notified us 1 day before we were to leave that West Jet cancelled all flights.......Still waiting for the refund. Same as everyone else, they keep hanging up on me....

Frequent card 4001295185 ( suppose to be a grey ! The smart Egypt air people downgraded to blue!!) I really regret the years i have spent flying with that failed company! But anyway its a waste of time to keep complaining about company thier goal is just to make money! I am suppose ( me & my son) to fly on 03/31/2022.. We did not fly and they let us on the street of NEW YORK cos they couldn't get us a place to stay till the next day! Finally they found a place ,we arrived at 2 am when we stayed in jfk airport since 1pm! Anyway,the hotel at that night had no meals for us! We had to spend $80 for dinner ( me and my son) ! What a national airline company!! I feel shame for you that you guys represent the great country of Egypt! I ( and everyone else was on that flight) will make sure that our voice is heard by the star alliance & and every where else ! Disrespectful Egypt air

On Feb 8, 2022, I booked #893934 for 4 passengers. Later I wanted to add 2 more persons and called them to add it for me, they said they would cancel it for me and I could make a new booking then. Once I confirmed all passengers, I booked again with #894030, but the first booking hasn't been canceled. I noticed that on Mar 22, and I emailed to request a cancellation. On Mar 24 I called to request for cancellation and refund. The reps said it would be refunded in 5 business days, but I haven't seen the refund yet til today Mar 31. Strongly NOT recommend !

I cancelled my flight when I realized I wasn’t going to get my ticket to the promised price (after several calls where they just hung up on me!!!) and was told that I would receive a full refund in 2 billing cycle. It's been 1 month and I have not received my refund. When I called the customer service number, the “assistant” on the other line put me on hold for 5-10-15 minutes pretending to look up my booking in their system. When I talk they don’t listen and just keep repeating the same over and over again. I guess I will never see my money again!! This business is total scam and inhumane. What kind of scam are they running? The positive comments and reviews can only be fake!!! Do not book your flight with this company!!!