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LISA WRIGHT

24 August 2024, 02:22

  • US

easy to use and fast processing!

easy to use and fast processing. Thank you!

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ZP

23 August 2024, 19:10

  • US

Everything was easy

Everything was easy! I had to change my test collection date and I was able to email that in. It was forwarded to the lab with no problem. Test results were quick!

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Valerie Moore

22 August 2024, 21:58

  • GB

Verified

Is Letsgetchecked a scam name?

I ordered a Vitamin B12 home test kit from Letsgetchecked. I paid just under £60 on my credit card. A few hours later they wrote & said they were out of stock & would refund me WITHIN 30 DAYS. This is an extremely large refund window so I checked my bank card statement and saw they had claimed my payment in the name of LaunchGiftCards, same initials as Letsgetchecked but not the right company name. I suspect fraud. Update: I sent Letsgetchecked a screenshot of the payment confirmation to LaunchGiftCards from my bank statement. They said it was malware from my phone and nothing to do with them. My bank statement this morning now showed Letsgetchecked as the recipient of my payment. I have since written asking where my refund is, and they are ignoring my emails. And still no explanation of why they need to wait 30 business days to receive a refund, when it's because of their low stock that they could not provide the kit. Very unimpressive. A company which exploits its customers.

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Leo_Rising

22 August 2024, 21:03

  • US

Accurate and very convenient

Accurate and very convenient. When you’re not feeling well, sometimes it’s hard to leave the house—I’m so grateful for this service.

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Eduardo Perez

22 August 2024, 19:40

  • US

They messed up but no refund given

I took the test exactly like they requested via finger jab. Their lab gave an excuse as to why they couldn't give me a result. Refused to give a full refund and blamed me instead. Took it to management who did not budge.

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james

21 August 2024, 18:43

  • US

fast and reliable

I would have left a 5 star review had they not said this "must" be filled in. Aside from this , I had a good experience. But, if you just want to rate them , Id stay away from their requests for a review.

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Casey

20 August 2024, 21:49

  • US

Turnaround was faster than expected.

Turnaround was faster than expected.

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Marie

20 August 2024, 21:29

  • US

Super straightforward and quick

Super straightforward and quick! Great service

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RONALD

20 August 2024, 18:49

  • US

Clear instructions

Clear instructions. Rapid turn around with results once test was received.

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PJ Curran

20 August 2024, 17:33

  • IE

Fantastic and so fast with the results

Easy to follow instructions and the results were so quick. Highly recommended!