Amazing service at the Stockport branch

I have been a customer of Capital Hair & Beauty for 25 years, I have always been delighted with their team, they are all excellent. Recently I had an issue with one of my clients with a severe reaction, I went to my usual capital in Hove and spoke to Mandy Lea, I have to say I have never been more impressed, Mandy was exceptionally knowledgeable and a great help, nothing was too much trouble, my congratulations to Mandy for being a such exceptional person. I do hope Capital Hair and Beauty would treasure people like Mandy. Shadi Danin Medi-Spa

Amazing staff with great service!! Always look after you , I’ve been coming here since it opened and I won’t go anywhere else !! Highly recommended -Steve Red Hair

I went today to shop in Artane in Kilmore rd , staff so rude special young girl. When I ask about products she said she isn't hairdresser, but I believe if you work you should know better about products then anyone else. I will never ever back to this shop as customer service so bad. I ask if still free vat day she said no,but when I showed massage she changed, and said yes. I have to wait at the till as she was pretending busy.

amazing customer service, so friendly and helpful! made the whole experience smooth and stress free!!

Fantastic customer service, speedy delivery and altogether pain free experience! Will definitely use again!

Thank you! Received great customer service due to an issue with my recent order, it was dealt with quickly and efficiently, with a satisfactory result. I wouldn’t hesitate to order through again and highly recommend 😊

Amazing customer service, made my experience so easy, very happy !

Disappointing Customer Experience I had an extremely unsatisfactory experience with Capital Hair and Beauty. I purchased a pair of scissors that turned out to be faulty. Despite reporting the issue, it has been 13 days, and the problem is still unresolved. The customer service process is unnecessarily complicated and slow. Identifying whether a product like scissors is faulty should not take this long. Unlike other platforms I’ve shopped from, which offer unconditional returns and exchanges, this company does not prioritize customer satisfaction. They refused a return using "health and safety" as an excuse, even though other companies handle similar returns with ease. This experience has been a waste of time, and I’ve seen no solution-oriented approach. I will not shop here again and would not recommend this company to anyone

Easy ordering online, good prices, prompt delivery. All you want from the internet shopping. Great service !