Stellar service
Ive had an online account with Capital for six years and have always been happy with their online service. I went to the shop in Ballysimon, in Limerick today for the first time. Brilliant selection of hair colours and products. Marianne gave excellent advice on products and spent plenty of time helping me choose products for a colour correction. Stellar employee.
Outstanding service!!
Outstanding service!! My 1st time ordering from Capital but definitely won't be my last.I ordered on 15th and it arrived on 17th.I ordered some Elumen hair dye and shampoo but when I opened the package they had sent the wrong colour dye.I contacted customer service for an exchange and it was dealt with almost instantly with a new order despatched straight away.Communication was brilliant.I cannot rate this company high enough and will definitely buy from here again.
Outstanding service
Outstanding service. Ordered hair products on the website and the order was delivered within 24 hours. Totally amazed. Great pricing and service. Will definitely use again.
Fast delivery
Fast delivery, got what I wanted and good quality, no minimum orders is a good thing specially if its just a stock top up.
5 stars
They have ok prices compared to others. Delivery to Slough was fast and efficient. No problems. 5 stars.
Great prices and great service
I’ve used this company a few times. Everything arrives in good time and you are kept up to date with what’s happening and most of all great prices. Thank you ⭐️⭐️⭐️⭐️⭐️
Poor experience, solved eventually
Edit: I was contacted by the regional manager and eventually received a refund plus some goodwill. I am happy the issue was resolved, but its unfortunate it got the the level did. Original: Horrific experience. Charged for items never shipped and company denying they took the money despite sharing multiple screenshots of the money gone from my accounts. Order was confirmed and I got a receipt but 3 days later I got another email saying some items were Out of stock and would not ship. I am now in the process of going through PayPal dispute to try get my money back. Terrible Customer Service
Excellent company!best priced....…
Excellent company!best priced scissors on the market saved ££££S speedy delivery kept up-to date on delivery. Will definitely use again.
Thanks for great service!
Thank you so much for an impressively quick delivery! Have got my order in literally few days. Love it! Highly recommend!
Most worst experience I get!!
Most worst experience I get!!! So disgusting saleswoman there!!! Acting with the customers like with the piece of sh...! Will not go anymore to Hayes store and do not recommend anyone else! When they see, that you not English treating like rubbish and checking even at the beginning have you got their card and saying that will “kick you out” from the store as other way not allowed to go in, but other people not been check and going through!! Better to go extra mile, but not visit Hayes store!!!